You are a paying, voting member of the OSCEA union with absolutely no job security in the first 12 months. Everyone who works within the department must start in TPS PIT (tax payer services, personal income tax). It's a call center, make no mistake about that. You are metaphorically strapped to your cubicle, your every move is monitored, you cannot go to the bathroom without the ever watchful eye and while you earn PTO, you are punished for taking it. You are reminded on a regular basis that your employment is at will within that 1st year, it is an unsubtle threat. Training is a joke, "leads" are just employees who have been there a long time and are bitter and unhelpful, managers answer to a higher power and are equally terrified of losing their jobs, so they go about making your life miserable. The turn over is very high. I was hired in a group of 7 people, 3 left on their own volition, 1 was fired and 3 will hopefully achieve their 1 year on 11/13/18 (I made it 8 months before quitting). Prepare for a new level of micro management.
Pay, PTO after 1 year