Moved to. a different town. Way understaff not enough help which led into exhausted and frustration.
As a server, management does not offer enough support to the servers or BOH staff. I am typically the only server and one (occasionally two) BOH cook/drive thru crew member. No one to make Shakes, Servers end up making all the shakes, cleaning the entire restaurant: including dishes and barhrooms. I finally quit when they expected me to be the only Server, and work drive-thru, and act as a hostess, run the cash register and make shakes, beg for food from the one cook that also had multiple “job requirements”. All of this meant the customers recieved slow service and I looked like a mess - trying to make shakes (and getting ice crem on my uniform) and wearing a drive thru headset and getting dish water spashed on my pants. My tips went from $10 a table to $1 or $2 a table as soon as I was required to put on a headset and work BOH & FOH.
I was hired to be a Server and my livelyhood depends on tips. Once the tips started to decline, I was just a fool making $2.13 an hour.
Very unprofessional. Lack of management skills
To many young kids not wanting to work then the ones that been there awhile try to be a boss everyone trying to boss everyone basically to many chiefs not enough indians its sad cause i could run it way better... Way better i took 6 mths bussiness management and ive managed other bussiness its sad to see..i had to quit it was not managed right
Management didn’t honor time off requests fully. Even if your day off was approved, they would often call you on your off day and ask you to come in. Understaffing is also an issue. Two, three servers on a holiday lunch rush led to multiple complaints and angry managers.
Not a good company to work for. This place is a complete joke. For, two years I put up with a lot of lazy people including the management staff.
Try to batter myself for my kids
I was fired without warning. I asked for 2 weeks off and when I came back they were giving me only 1 day a week. Soon enough my name was no longer in the roster.
Answered - Server/Cashier (Former Employee) - Katy, TX
I moved to a different area in Orlando
Answered - Food Server/Cashier (Former Employee) - Orlando, FL
I moved too far away
Answered - Server (Former Employee) - Alabaster, AL