Steak N Shake Employee Reviews
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Steak N Shake insights
Areas for improvement
- Trust in colleagues
- Sense of belonging
- Support from manager
No complaints, good starter job
Cashier/Food Prep (Former Employee) - Fairfax, VA - August 25, 2020
Indeed Featured review
The most useful review selected by IndeedI worked at an on-campus location so managers were understanding of work/life balance, and it was easy to be scheduled for hours. However could get extremely busy at times and we would often be understaffed
Pros
Free Lunch, Good pay and hours, 30 min break if working more than 6 hours
Cons
Short staffed especially when opening and closing, No tips
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The Roaches
This job had roaches bad. Employees would drop food on the floor and still serve it to customers. I quit from being grossed out. And management was aware of their mishaps. Too much favoritism.
Pros
Nothing
Cons
Nasty employees
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Worst place ever
Crew Member (Former Employee) - Memphis, TN - September 15, 2021
Worst don’t do it the management was horrible and hours was very ugly. Not enough staff for 24hrs. It’s not safe people kept fighting coworkers and crew.
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very understaffed
Shift Leader (Former Employee) - Dayton, OH - September 9, 2021
very understaffed all managers including up management didn't have a clue there that's why they been closing up. I see now some of the management teams are at raising cains so it won't be long for them (raising cains) to start closing there doors
Pros
no pros
Cons
everything bad you can think of
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Loved the people I worked with.
Production Worker (Current Employee) - Batavia, IL - September 9, 2021
Great environment and amazing people to work with. Mean customers. district management and above have no clue what they're doing. The highest you can get promoted is up to a General Manager of a store anything beyond that is not possible.
Pros
Great Environment, Some Great Customers
Cons
Bad Pay, No Benefits, No advancement past GM, Cruel District Management, Alot of Rude Customers, Lucky if you get a break, lucky if theres more then just you and the manager
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Bad Management
Drive Thru (Current Employee) - Melbourne, FL - September 9, 2021
Bad management. Rude employees and a cliques, management made no change after several complaints and Incidents. Good pay but management needs to improve.
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Typical Fast food job
Cashier (Former Employee) - Yucca Valley, CA - September 8, 2021
Was my first job, but they barely gave me any hours. Also, they got mad at me when I needed to call out for being sick (not often). Couldn’t really advance much in the company.
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Run. Just RUN. Seriously.
Shift Manager (full-time) (Former Employee) - Fort Wayne, IN - September 7, 2021
The pay will not be what they advertise. The locations are dirty, greasy and gross with no room for COVID distancing. Chronically understaffed due to pay and benefits being bad and the work environment at most of these locations make you feel like you are no more than a cog in the machine and a body on the floor. the manager/ franchisee and assistants may have the hours for benefits, but you'll be scheduled JUST UNDER full time hours to dodge that one. Goin up the chain to corporate is likely to have little to no effect as they will always side with the franchisee. There's a lot of other places to work without all the headaches, just saying.
Pros
none
Cons
everything about it
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My faborite job ive ever had and im a college graduate!
Service Manager (Current Employee) - Pittsburgh, PA - September 5, 2021
Fun busy and room to advance good pay (server/front of house) if you got a good store and good managers you will enjoy your work experience. Rewards for d ou ong well. Getting compliments sent it was like a competition
Pros
Half price food
Cons
None
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the general manager is difficult to deal with
Team Member/Cashier/Customer Service (Former Employee) - Morton, IL - September 4, 2021
the general manager is difficult to deal with and doesnt treat the staff well. not all managers are trained on the same things, people are expected to overwork themselves because people keep quitting due to all of the pressure from this job. it’s incredibly hard to call off, even if you’re sick. the scheduling is so bad that sometimes you don’t get a break due to the lack of people working.
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Rude and inattentive employees
Cashier (Former Employee) - Conway, Ar - September 3, 2021
The managers are unorganized, unorthodox, and just plain out rude. They talk bad about other employees behind their backs and act like they are better than other people.
Pros
1/2 price food when at work
Cons
Having to work with sh**** people.
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Stressful for what it’s worth
Cashier (Former Employee) - The Villages, FL - August 25, 2021
Very stressful place to work to not get much in return. The customers are very rude and its always busy so you’re running around a lot on top of trying to keep them happy.
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Low pay, high stress job
Team Member (Former Employee) - Memphis, TN - August 23, 2021
You apply for 1 position, but since they are so understaffed you end up working 2 and a half positions for the same meager pay, while being ridiculed that you can't do the job fast enough. Don't even get free lunches, but if you are a cook you can make your own anyway. Kitchen probably wouldn't pass a health inspection which may be a reason the location closed.
Pros
Friendly coworkers
Cons
Low pay barely above minimum wage, no lunches, overworked understaffed
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Different place
Server/Cashier (Former Employee) - Madison, GA - August 22, 2021
Management drove this place into the ground. It’s closed down now, they only gave employees 2 days notice the store was closing. It was pretty dirty most of the tome
Pros
Smoke breaks
Cons
Everything else
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Money
Prep food (Former Employee) - Indianapolis, IN - August 19, 2021
I liked working there time went by fast checks always looked good I didnt care about the dress code I work for money not looks my team was fun we all worked good together had a little hard time closing the place but it eventually got closed every night
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Clean location
Server/Waiter (Former Employee) - Bloomington, IL - August 17, 2021
Clean kitchen and dish area, friendly staff and managers, good job while in between careers. Two 15min breaks and 1 lunch that's free(ish) overall not bad
Pros
Free lunches
Cons
Poor pay
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They moved
Grill Operator (Current Employee) - Columbia, SC - August 17, 2021
I really miss this job I had bad days due to new staff members but overall the job was great and I really miss it...Wish you guys would come back to COLUMBIA,SC
Pros
Friendly and understanding
Cons
Slow because of the weather
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Needs better pay for workers
Cashier/Customer Service (Current Employee) - Douglasville, GA - August 15, 2021
Needs to give workers raises for everything we do , and hire more. Everyone that’s working currently should get a 1-2 dollar raise. Needs to be a lot better
Pros
Flexibility
Cons
Short breaks, management, pay, care, food (still have to pay)
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Don't do it
Operations Manager (Current Employee) - Brandon, FL - August 13, 2021
It's an ok job, but a bad career choice, not much in the way od advancement. Constantly removing positions then expect others to pick up the slack. They are not loyal, seen alot of managers and crew get fired in 2020 that had been with the company for over 15 years.
Pros
Nothing
Cons
Everything
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Mentally and Physically draining environment
Server/Cashier (Former Employee) - Kenneth City, FL - August 10, 2021
The management at SteaknShake is extremely atrocious. I worked with them for a year and it was the worst experience I ever had working with an employer. They are always understaffed which result in employees having to perform duties outside of what they are paid to do.
Pros
None
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Only work here if you have to
Waitress/Server (Former Employee) - Lafayette, IN - August 8, 2021
Definitely recommend this place if you absolutely have to work here. That’s about it. It’s nothing special and you aren’t uplifted by other coworkers unless you actually have good people on your shift that so happen to be in a good mood that day. YOU literally DO EVERYTHING and not get paid for it; just to give you the heads up. I was a Server there for quite some time and I made great tips, sure, but after awhile.. you get burned out. It seems like you’re wasting your life away the more you commit to staying.
Pros
Discounted Meals
Cons
Breaks? Only if it’s slow. Benefits? What benefits?
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Ask a question about working or interviewing at Steak N Shake. Our community is ready to answer.Ask a QuestionOverall rating
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Ratings by category
3.0Work/Life Balance
2.5Compensation/Benefits
2.7Job Security/Advancement
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Ratings from women
2.3
InHerSight Score1.8Personal Development
2.9Career Opportunities
2.1Family Support
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- What would you suggest Steak N Shake management do to prevent others from leaving?50 people answered
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