Steak N Shake Employee Reviews

3.3
Overall rating
Based on 3,772 reviews
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4.0
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fast paced
Cashier/ Crew Member (Former Employee) –  Tallahassee, FLAugust 15, 2018
the work environment was good. the crew and management was very friendly and good to work with. learned a lot from them. they were very friendly to the customers also. the store was very clean too.
Pros
free food friendly environmeny
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4.0
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need more work on the trainning
Server/Hostess/Cashier (Former Employee) –  Boynton Beach, FLAugust 15, 2018
they do not training the way they need to, so you are left to figure things out on your own. they do not know what they was doing half the time while working.
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5.0
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Outgoing and fun place to work. Very busy.
Manager (Former Employee) –  Arlington, TXAugust 15, 2018
I enjoyed working at Steak N Shake.
Outstanding bosses and employees.
Alot of regular customers. Time goes by quick and things get done like they are supposed to, very organized.
Pros
Alot of hours, good team.
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3.0
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Fun job at the time
Server and drive (Former Employee) –  Schaumburg, ILAugust 14, 2018
This was an okay job for me at the time but i didn't like it very much. At times it was very busy and very fast pace. It did teach me how to work faster though.
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1.0
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Steak n' Shake
Waitress (Former Employee) –  Indianapolis, INAugust 14, 2018
If you want soggy buns and contaminated food then steak n' shake is it. Where grown men who cook your burgers are also sweating on them. Where waitresses are forced to take tables they can't handle. And where managers think its okay to fight with customers. They would win a award for most unprofessional place to work. Don't let the bow ties and dress shirts fool you.
Pros
Money
Cons
You have to pay for your meals, Management
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5.0
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fun fast paced work environment
Ga - Crew Member (Former Employee) –  Douglasville, GAAugust 14, 2018
rush hour is RUSH HOUR, management is good but sometimes it gets out of control. I've learned hour to professionally deal with people when things go wrong and Ive learned how to be able to do multiple positions at once.
Pros
free food and shakes
Cons
short breaks
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5.0
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A good job.
Waitress (Former Employee) –  Middletown, OHAugust 13, 2018
Steak and shake was a very good job, i got to work with costumers and get people what they needed. My crewmates were kind, and we worked together well.
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1.0
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Worker
Production Worker (Former Employee) –  Mansfield, OH 44903August 13, 2018
THEY SUCK!!!!!! They expect miracles from there employees. Unhealthy and unsafe conditions. Some of the workers were nice but most were back stabbing snobs. I could go on and on but will choose not to.
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3.0
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Poor managment
Crew Member (Current Employee) –  Plainfield, INAugust 13, 2018
Management lacked comunication expected employees to know the job as soon as you started not much training was done employees did as little as possible
Pros
Always work
Cons
Lack of managment effort
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5.0
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Fast paced environment
Crew Leader (Former Employee) –  Saint Charles, MOAugust 12, 2018
This is a very fast paced environment. It is always busy. Must be able to work in a stressful environment. Lots of other employees there to help where needed. Managers are great to work with. The schedule is typically a set schedule and will work around school schedule as well .
Pros
Free Food
Cons
Long working hours
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1.0
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Stressful and unrewarding
Drive Thru Operator (Former Employee) –  Louisville, KYAugust 12, 2018
The management is always bad, every Steak ‘n Shake is always slow. Never got breaks despite being underage and working more than 6 hrs a day. Making milkshakes is extremely stressful and there’s no room for more than one person to do it. Your hands and feet will hurt and you’re lucky to even get a 30 second breather. Terrible wage too
Pros
Good chicken tenders
Cons
Breaks are rare, understaffed
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5.0
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work
Server (Current Employee) –  Oviedo, FLAugust 12, 2018
Great place to work if you can keep up in fast paced environments . Lots of high school/ college aged employees. Open 24 hours. Usually short staffed, and weird rush times.
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2.0
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Good inbetween kind of place.
Overnight Team Member (Former Employee) –  Myrtle Beach, SCAugust 11, 2018
For being a full service restaurant with a drive thru, employees are paid like fast food people but treated and used like a serious restaurant. For a place that's all about a good old steak burger and a milk shake, they didn't pay all to well enough for the volume of guests that come through.
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2.0
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Needed remodeling, place was trash
Drive Thru Operator (Former Employee) –  East Peoria, ILAugust 11, 2018
Piles of rotting garbage everywhere, the shake station hadn't been cleaned in months, got yelled at for cleaning areas not my own but I was the only one doing anything (excluding the grill Cook) the roof leaked so If it rained outside it rained inside directly into the food, there was mold and the whole place smelled like stinky feet
Pros
Discounts?
Cons
Food sucks
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1.0
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Horrible Place
Server (Former Employee) –  Indianapolis, INAugust 10, 2018
They are unprofessional, rude and the pay is not worth it the mangers are nasty, the location of the business is bad.. Its just not worth the time or place
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2.0
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wouldmt reccomend
Waitress (Former Employee) –  Carbondale, ILAugust 10, 2018
stressful atmosphere they don't hire people that really wanna work. the management was very careless and not very helpful most of the time. not well organized.
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2.0
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Fast paced and fun sometimes, otherwise more stressful than it should be
Restaraunt Manager (Current Employee) –  Apopka, FLAugust 10, 2018
Puts numbers before its people. Growth is obviously the goal for any company but if you don't care for your people, then they wont want to help with that growth anyway. Zero recognition for hard work and great results. Wont hesitate to announce negative results from one person to the entire district as an example.
Pros
Free lunches
Cons
No breaks, High levels of stress, no recognition. Numbers before people
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1.0
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Overall
Drive Thur Specialist (Former Employee) –  10490 Page AveAugust 10, 2018
This steak n shake has poor management, the health code is not update and management sucks. The best thing about this steak n shake is the customer's.
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4.0
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High turnover rate
Cook/Cashier/Server/Dishwasher (Current Employee) –  Edwardsville, ILAugust 10, 2018
Management has high turnover rate. Fast friend environment. Staff has good customer service. Customers are the best part of the job. Expensive insurance.
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3.0
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Busy workplace
Server/Hostess (Former Employee) –  Robinson Township, PAAugust 9, 2018
Steak N Shake was always busy so you were always busy with work. The workplace ad a very diverse culture. The hardest part of the job was always after the Steelers games because the line would always be out the door.
Pros
Working with all of the different cultures
Cons
No benefits
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