Sales Associate (Current Employee) – Leesburg, VA – March 17, 2017
Working at Steve Madden was always a fun time, with a fun and active environment and co-workers who always had a positive attitude. It did test my patience a few times when there were some customers that were difficult to deal with, but that's just the world of retail and sales. I enjoy working there.
Supervisor (Current Employee) – New York State – August 12, 2018
Steve Madden as a company seems to be great but at certain locations, your hard work and dedication seems to only get you overworked, irritable and stressed as it is nearly impossible to get recognized, gain merit or ultimately advance in your career past the ASM role unless you're "liked" by those in higher roles as rumor has it. The work life balance may vary by location depending on volume/ store hrs, but given the turn over rate in NY, I think that there may be areas of opportunity in structure within retail.
Stock Lead (Former Employee) – Santa Clara, CA – August 5, 2018
Enjoyble staff great way to meet new and interesting people. most days were steady pace and would pick up from there. pulling out shoes big, small, ask question about what kind of shoe are the looking fore and what kind of color.I learned how to multitask customers at once as well as build upon team cooperation.Management at the store was great understandable and reasoning staff. The hardest part i would say would be handling the go backs for restocking the shoes. You've got everyone going every direction with boxes and your going all over the place its a mad house. However still enjoyable job, the best part would be how ecstatic people would be in find the right shoe or several in their size for their event.
Sales Coordinator (Former Employee) – Long Island City, NY – August 3, 2018
you only matter if you are a person of high position. Very gossipy. training is bare minimum. HR is not there to defend you. Nobody there was very welcoming when I first started. My supervisor was HORRIBLE, she would work hard on making my time there very miscible, and her best friend was the manager so there was nobody there to help me through out this problem.
Sales Associate/Cashier (Current Employee) – Metairie, LA – August 3, 2018
Like real life, this isnt the job for you. Get paid little to no money with 1% commission. If you sale the shoe, you really dont know if the customer is going to return it or not, and that falls on your paycheck.
designer (Current Employee) – New York, NY – July 23, 2018
Only good thing i can think of is having a difference card which pays part of copay for doctors visit. The work culture isn't great, office is in poor shape, it depends on the manager but work/life balance isn't good here.
Sales Manager (Former Employee) – San Antonio, TX – July 15, 2018
I’ve learned a lot from my experience both good & bad, greatful for the opportunity. Working environment was very unprofessional. The store manager & district manager showed me who I didn’t want to be or become so I removed myself from the negative environment. The hardest part was going into everyday not knowing what was to come. But the most enjoyable part was the customer and staff I had.
My store was very reliant on the managers than the associates, so managers did WAY more than the associates. As a manager, you work every weekend. The store manager did not have any managerial experience at all. The district manager was really sweet and really helpful.
Assistant Manager (Former Employee) – Miami-Dade County, FL – July 10, 2018
I’ve worked here for few years. The culture of the company is very catty and not nice. The shoes are good for the price but the staff and upper management never get along. And it becomes a bad environment if you decide you would like to resign.
Sales Associate (Former Employee) – San Antonio, TX – July 7, 2018
It’s a great place to work for the summer time holidays get a little crazy and the co workers get competitive to get sales because you make money Fromm the sales you get. But you i only get 1% of those sales so it’s fun play around money but definitely would have a second job to actually live off of
Sales Associate/Customer Service (Current Employee) – Las Vegas, NV – June 11, 2018
hours suck but the discount is great. you get free shoes and the environment is nice but the management is kind of sucky they dont really tell you want to do after closing and if you made your sales goal. They dont encourage you during the day either