Steve Madden Employee Reviews

3.7
Overall rating
Based on 425 reviews
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Found 352 reviews matching the search See all 425 reviews
3.0
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Supervisor
Supervisor (Current Employee) –  New York StateAugust 12, 2018
Steve Madden as a company seems to be great but at certain locations, your hard work and dedication seems to only get you overworked, irritable and stressed as it is nearly impossible to get recognized, gain merit or ultimately advance in your career past the ASM role unless you're "liked" by those in higher roles as rumor has it. The work life balance may vary by location depending on volume/ store hrs, but given the turn over rate in NY, I think that there may be areas of opportunity in structure within retail.
Pros
comfortable, expressive atmosphere, friendly customers, amazing product
Cons
turn over rate, work hours, structure, lack of organization, growth seems far fetched
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2.0
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Poor management
Accounts Payable Clerk (Former Employee) –  Long Island City, NYAugust 6, 2018
Nice people however account director is rude and condescending when talking to employees. Micro-manage at its best.wish there was better training and understanding
Pros
Nice team staff
Cons
Poor management
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3.0
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Fun workplace with great discounts
Stock Lead (Former Employee) –  Santa Clara, CAAugust 5, 2018
Enjoyble staff great way to meet new and interesting people. most days were steady pace and would pick up from there. pulling out shoes big, small, ask question about what kind of shoe are the looking fore and what kind of color.I learned how to multitask customers at once as well as build upon team cooperation.Management at the store was great understandable and reasoning staff. The hardest part i would say would be handling the go backs for restocking the shoes. You've got everyone going every direction with boxes and your going all over the place its a mad house. However still enjoyable job, the best part would be how ecstatic people would be in find the right shoe or several in their size for their event.
Pros
Great discounts
Cons
small back room
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5.0
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Working with Steve Madden is a highly rewarding experience
Merchandise Coordinator (Current Employee) –  Texas, LAAugust 4, 2018
I absolutely love working with Steve Madden! It is a great company that really understands its people. They offer great training, opportunities for advancement, and benefits.
Pros
Benifits, experience, fast paced work environment
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2.0
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would not recommend
Sales Coordinator (Former Employee) –  Long Island City, NYAugust 3, 2018
you only matter if you are a person of high position. Very gossipy. training is bare minimum. HR is not there to defend you. Nobody there was very welcoming when I first started. My supervisor was HORRIBLE, she would work hard on making my time there very miscible, and her best friend was the manager so there was nobody there to help me through out this problem.
Pros
good discount, free food on fridays
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5.0
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steve madden
Sales Associate (Former Employee) –  San Antonio, TXAugust 3, 2018
if your into shoes like i am this is the place to be and Coworkers are very friendly. the pay is kind of low but if you sale you should be fine other than that its a very great company to work with`
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4.0
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Great job
Sales Associate (Current Employee) –  Selden, NYAugust 3, 2018
Working for Steve Madden has been overall a great job. You learn a lot about yourself and people here. It’s very trendy and offers you lovely discounts.
Pros
Discounts
Cons
None
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3.0
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Dont work there.
Sales Associate/Cashier (Current Employee) –  Metairie, LAAugust 3, 2018
Like real life, this isnt the job for you. Get paid little to no money with 1% commission. If you sale the shoe, you really dont know if the customer is going to return it or not, and that falls on your paycheck.
Pros
Great discount
Cons
Terrible Pay
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2.0
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poor work/life balance
designer (Current Employee) –  New York, NYJuly 23, 2018
Only good thing i can think of is having a difference card which pays part of copay for doctors visit. The work culture isn't great, office is in poor shape, it depends on the manager but work/life balance isn't good here.
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5.0
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Productive and fast paced.
Sales Associate (Former Employee) –  Miami, FLJuly 16, 2018
Working at Steve Madden was a great experience. Very cultured and up to date. It was a very fun and friendly environment. Everyone within the company tried their hardest to help each other out.
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3.0
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Very unprofessional
Sales Manager (Former Employee) –  San Antonio, TXJuly 15, 2018
I’ve learned a lot from my experience both good & bad, greatful for the opportunity. Working environment was very unprofessional. The store manager & district manager showed me who I didn’t want to be or become so I removed myself from the negative environment. The hardest part was going into everyday not knowing what was to come. But the most enjoyable part was the customer and staff I had.
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4.0
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Cool job for the experience
Sales Supervisor (Former Employee) –  Minneapolis, MNJuly 10, 2018
My store was very reliant on the managers than the associates, so managers did WAY more than the associates. As a manager, you work every weekend. The store manager did not have any managerial experience at all. The district manager was really sweet and really helpful.
Pros
discount
Cons
short breaks
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1.0
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It’s okay but needs improvement
Assistant Manager (Former Employee) –  Miami-Dade County, FLJuly 10, 2018
I’ve worked here for few years. The culture of the company is very catty and not nice. The shoes are good for the price but the staff and upper management never get along. And it becomes a bad environment if you decide you would like to resign.
Pros
Pay is okay. Benefits are okay.
Cons
Upper management not very good at managing.
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3.0
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Fun place for the summer time
Sales Associate (Former Employee) –  San Antonio, TXJuly 7, 2018
It’s a great place to work for the summer time holidays get a little crazy and the co workers get competitive to get sales because you make money Fromm the sales you get. But you i only get 1% of those sales so it’s fun play around money but definitely would have a second job to actually live off of
Pros
Free shoes and discount shoes
Cons
Pay Rate
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5.0
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I Loved It!
Sales Associate (Former Employee) –  Charleston, SCJune 30, 2018
A typical day at work was amazing each day. I learned a lot as far as retail and customer service the management was amazing and they were very helpful and attentive. Very Busy!!!
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1.0
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It's hot in the stock room.
Stock Associate (Former Employee) –  Pleasanton, CAJune 29, 2018
Never work here. Its garbage. The employees and managers were the only reasons i enjoyed coming to work. It was horrible. They give impossible sales goals.
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5.0
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Great people
Retail Sales Associate (Current Employee) –  Fort Worth, TXJune 25, 2018
I really do enjoy working at Steve Madden. The employees and management are great, like one big family. Sometimes it can be slow which makes time go by slow, but other than the its good.
Pros
discounts
Cons
distance and pay
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2.0
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steve madden
Sales Associate (Current Employee) –  Las Vegas, NVJune 12, 2018
this company doesnt give you any chance to grow.nothing . its a good job if what youre looking for is to work 3-4 days a week and make 1% commision...
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4.0
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Fun company
Store Manager (Former Employee) –  Arlington, VAJune 12, 2018
I loved working here just did not pay enough... but a great company to start management and very fast pace. You are not standing around you are steady moving.
Pros
People, environment, customers
Cons
Pay, and salary, bonus
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3.0
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summerln location
Sales Associate/Customer Service (Current Employee) –  Las Vegas, NVJune 11, 2018
hours suck but the discount is great. you get free shoes and the environment is nice but the management is kind of sucky they dont really tell you want to do after closing and if you made your sales goal. They dont encourage you during the day either
Pros
discount is amazing, free shoes
Cons
hours, slowwww
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