I was forced to make cold calls to people who had no idea who we were and why we were calling and try to get them to sign up for college classes, and then get in trouble if my numbers weren't up? That's wrong. College isn't something you can pressure people into. That's ridiculous. Don't do cold calling or even call on "leads." The leads are so bad people put their baby's name on the lead with their phone number because they don't want you knowing they were the one wanting information, but then you call and ask for Ben and Ben is 2 years old? That gets you yelled at and people get creeped out, even sometimes to the point of calling the cops. I don't blame them. They really need to evaluate how they do things at their call center and figure out how to make their team more successful.