Stewart's Shops Employee Reviews

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busy busy busy
PARTNER (Current Employee) –  Ballston Spa, NYApril 19, 2018
Have to be able to run around, use technology, count, work with food and clean. the hardest part of the job is the amount of labor involved. the most enjoyable part of the job is the customers.
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Too much!
Shift Supervisor (Former Employee) –  Saugerties, NYApril 17, 2018
The amount of work they expect you to do, for the rate of pay(even though it's higher than most places) is unbelievable. The DMs are so far removed from the stores that they don't understand what each shop needs individually, and refuse to listen to suggestions even when asked. The managers can make or break your experience. My first manager was wonderful, the new one that replaced her was nice but horrible at the job. Forgetfulness, passive to any sort of issue going on, dumb decisions, etc.

I had lots of hours with this job due to low staffing, which never gets fixed, but they were unpredictable and there are NO breaks. They give you something called "an interrupted break" where you sit down for 5 minutes before having to help a customer, because you only ever have 2 people running a store at once due to low hours from the company. The breaks are actually illegal, despite their insistence that their method was approved by NYS. The company runs their stores horribly, making them all fit the same cookie cutter mold from corporate even though it does NOT work on lower-volume stores. Due to their refusal to change their methods the lower stores lose a lot of money and then get their hours cut as a consequence, which they means less hours, which means failure to sell, which then means the DM comes in and introduces another cookie cutter plan, and the cycle never ends.

The tasks they set out for two people to finish on a shift is preposterous and impossible to finish before closing(which you only have 15 minutes to do). They set priorities on certain tasks but choose too many
  more... to be able to prioritize. (What happens when sandwiches and coffee are your top goals, and you are out of both and your partner has a line wrapping around the store? Which do you do first? And how do you explain to your DM why there were no sandwiches made yet, even though it was a priority, but the coffee isn't made either because you suddenly had an ice cream line on the other register? And customers are the top priority!)

It's overall a bad company to work for, honestly.
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Pros
discounts, hours
Cons
no breaks, pay, task management
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ok job good starter job
Shift Supervisor (Former Employee) –  Albany, NYApril 16, 2018
not the best place to work if your gonna make a career out of it
lots of things that they could change just based on who they have in charge of most of their stores
Pros
health insurance if your full time
Cons
short breaks
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long hours
Store Manager (Current Employee) –  Jonesville, NYApril 16, 2018
worked 10 to 12 hours a day. one day off a week. sometimes if no coverage had to cover the shift

upper management does not care about manager

having to work all the time.

customers are the best part
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Productive fast paced
Cashier/Cook (Former Employee) –  Whitehall, NYApril 6, 2018
I would start my day by getting everything ready for the day and ringing customers out as they came in. Most of my day if I was the main person on register was making coffee and ringing out customers. We were also very busy and making coffee was a big part of the day. Meeting new people was always nice and my coworkers were easy to work with as well as my boss. It was a very fast paced environment but you learn to work quickly.
Pros
Discounts and friendly environment
Cons
Very short breaks
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Productive work place with alot of position advancement
Team Member (Former Employee) –  Lake Luzerne, NYMarch 29, 2018
A typical day at work at Stewarts Shop was productive and satisfying to work with the community in assisting their needs. My coworkers were also a pleasure to work with and the opportunities were endless.
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Fast-paced; team-oriented
PARTNER (Former Employee) –  Warrensburg, NYMarch 28, 2018
Great job with fair pay. Responsibilities are essentially the same for all partner. Fast paced. Team- oriented. Weekly shop meetings to keep all partners on the same page.
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to be honest its a hit or miss
Assistant Manager (Current Employee) –  Albany, NYMarch 27, 2018
depending on your manager, you district manager, working for stewarts could be a fun option. the managers ive worked for have made my stewarts experience ok, the district manager is what made me want to leave.
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Very busy place to work
Supervisor (Former Employee) –  Saint Johnsville, NYMarch 26, 2018
Very fast paced and busy. I learned a lot of time management skills. Like the people and I worked with. The company is a little too demanding and doesn't provode enough payroll to ensure enough staff can be provoded to help.
Pros
great eaop program, friendly atmosphere
Cons
very demanding with little help.
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Fast paced, competitive
Partner (Current Employee) –  East Cobleskill, NYMarch 24, 2018
Always busy, lots to do, loved my customers, have to be a go getter. Some days are better than others. Time goes quick because you are always busy. ....
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Productive & fast paced
Sales (Current Employee) –  Washingtonville, NYMarch 18, 2018
I think if you want to know what working in a restaurant is like Stewart’s is this best place to get your feet wet. The customers are always super nice & your co workers are supportive.
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Working here is fun
Cashier/Customer Service (Current Employee) –  Cilftion park nyMarch 18, 2018
Working for them is fun . the pay is good . the people you work with are fun to work with you manger are good . you would love it . i love see the kids come in to get ice cream
Pros
Good work times
Cons
Some thing a hard
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Very productive, fast paced
Cashier (Current Employee) –  SherburneMarch 9, 2018
Working at stewarts you need to be able to work fast, as well as being able to multi-task with other jobs around the shop. Good take, on handling money as well as giving change.
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Not a Good place to work
Manager in Training (Former Employee) –  Upstate NYMarch 8, 2018
Long hours, little pay. Training is a joke. Too many young employees who don't care about calling in. No breaks. Day shift left lots of work for night shift, Night shift left work for day shift. Had to make schedule work while being short handed and not allowing overtime. Never had a true day off. 1 off day a week on schedule but still going to shop to get things done. Averaged 80-90 hours a week but could only put down I worked 45 because I had to balance payroll.
Pros
None
Cons
To many to list
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No home life.
Cross dock (Former Employee) –  Saratoga Springs, NYMarch 6, 2018
Management is a joke. They hire kids who don't want to work. Things don't get handled right. No room for advancement. Work hard and others reap the benefits.
Pros
Free drinks. Often food.
Cons
No overtime
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Rough
Night shift supervisor (Former Employee) –  Nassau, NYMarch 5, 2018
days began with walking into a messy environment and handed off without explanation
management expected everything from night crew and left their shift unaccountable
Pros
healthcare, stock options
Cons
unobtainable expectations
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Fast paced, competitive, long hours
Shift Supervisor (Current Employee) –  Newburgh, NYMarch 3, 2018
Working at Stewarts can be very fun but you can run into being stuck covering people shifts, working 10+ hour days, and having to do everything. Not every one takes the job seriously and does bare minimum, if that. They offer raises when deserved, and work very well with your schedule.
Pros
50% off product on shift, 10% off product off shift. Requested days off are respected.
Cons
Long days, expected to cover for people who call out. Short/sometimes no breaks. Rude customers come often.
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No breaks and tiresome job
Team Member (Former Employee) –  Troy, NY 12180February 28, 2018
Not the best job
bad management
gross kitchen
bad sanitation of workers and food prep area

It was always very busy but even if your shift was over 5 hours you would not get a break.

If you closed and and had to stay longer to prep for the morning crew you didn't get paid for the extra hours however you were yelled at if the store was not ready for the morning crew.
Pros
Good tips
Cons
rude customers, very busy, no breaks even with a 8 hour shift
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Would recommend for a job
Shift Supervisor (Current Employee) –  Troy, NYFebruary 26, 2018
Good company to work for, great for a first timer, good benefits that can last, very flexible with your availability and can be understanding about what you got going on outside of work
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Still one of the best.
Cashier (Former Employee) –  Corinth, NYFebruary 26, 2018
Simply put. Stewart’s is a place for a beginner looking for their first job, or even someone looking for a long term career. They are always looking to progress and they want you to progress with them!
Pros
Paid lunch’s Great atmosphere
Cons
Short paid lunch’s stressful environment sometimes
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Overall rating

3.6
Based on 304 reviews
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3.2Work/Life Balance
3.3Compensation/Benefits
3.0Job Security/Advancement
3.0Management
3.3Culture

Ratings from women

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3.4

3.4Personal Development

4.0Career Opportunities

2.9Family Support

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