Stratix Systems is an excellent place to work. They pay well, their management team really cares equally about their clients and their employees. The service technician position is on par with industry standards as far as distance driven between calls, most of the time it's not too bad. Anyone who's done this line of work knows that the hours are 8-4/9-5 but you begin and end your day in various places so you're never really home before 5 pm. That being said, I'd definitely recommend working for them should you be considering applying for a position.
Positive environment, caring managers, excellent pay, company picnics/Holiday parties.
Workload gets heavy, Ricoh training classes not offered or granted enough.