Positive and Knowledgeable
CUSTOMER SERVICE REP/CALL CENTER (Former Employee) – Phoenix, AZ – March 20, 2014
The day usually start out on inbound calls ,performing account maintenance, changing plans, taking payments, trouble shooting for any service interruptions per customer request, notating every account in details informing of and offering all new services and products. Outbound calls usually consist of informing customers of current offers such as open enrollment for insurance for their device,anniversary rewards, Online discounts, free Phones at a limited time only etc..
Played games win prizes