Had some of my best memories here, just wish they didnt work me like a slave.
Food Runner/Busser (Former Employee) – The Colony, TX – December 17, 2018
My time spent at SMG was incredible. from the moment I walked into the building I felt such warmth and friendliness that was almost moving. everyone I met I instantly liked. so many fun and wacky characters all worked there with such amusing personalities it was impossible to have a bad day. the best thing was how nerdy everyone was, it made me feel at home like I was with people who understood me. However, I had to leave due to my tight and bouncy schedule and overall incompetence to call in. At the time that caused me to miss 2 shifts. And it upsets me that I don't work there anymore, and honestly, once I'm done with schooling I may come back. Even though working there felt awful most of the time, looking back at it, I may have made the best connections, friendships, and memories ill ever have. So I thank SMG for its brilliant staff and giving me so much.
Great staff, fun people, Awesome work experience!
THe Most horrible HoUrs EVER!! closing is also straight dookie, but with the right people a lot of fun.
Runner (Current Employee) – Marietta, GA – December 7, 2018
Studio Movie Grill is a good company to work for, but expect a lot of expectations your way. The management team is in fine form and expect a lot from their employees. They do provide you with free movies and a discount of 50% off of food. You can easily make good alliances with your coworkers and easily get along with each other. It can get a bit hectic on weekends since that is the busiest time for Studio Movie Grill.
Server/Server Trainer (Former Employee) – The Colony, TX – December 5, 2018
It was fun to work at this location. Purely for the fact that your coworkers are golden. The management needed a little work but I'm pretty sure that had to do with them being just as burned out as the servers and the rest of the staff. Guest can be both pleasant and stressful not understanding how everyone helps everyone and how paying works. The staff can be a blessing and a curse. Sharing tips was both great and terrible as everyone made the same amount. But that also meant that people could slack off and still make as much as everyone else
SERVER (Current Employee) – Arlington, TX – December 8, 2018
A typical day for a server includes setting up the side stations with the proper materials for a shift, such as dinner napkins, a pre-bus cart, silverware, etc. Also, servers must roll silverware sometime during every shift and make sure the side stations are clean before they are clocked out. I learned how to work in face-paced environments and how to collaborate well with others. The hardest part of the job is providing the best service for the neediest people, and they end up not tipping. The most enjoyable part of the job is working with other people and enhancing communication skills in the workplace.
Server (Former Employee) – Arlington, TX – October 29, 2018
A stressful short term job. Not good pay. Most of the staff is highschoolers or just recently out of highschool other than the bartenders so the workplace culture is super childish. Lack of professionalism across managers except Gm. With the tip pool spread across teams, average tipout is like 40$ a night even if you have a packed theater. Its a lot of work and running around for maybe gas money. Also no overtime pay because it's the entertainment industry so when they're busy and want people to come in its almost not really worth it.
Management occasionally did raffles to encourage employees but often failed to reward them so there's no real incentive to do an excellent job because A) tip pooling and B) managers barely care.
SMG Server (Current Employee) – Upper Darby, PA – October 9, 2018
On busy day you and about 3 team embers are catering to about 3 or maybe 4 theaters. Take orders getting food and drinks out be sure that all guess are getting and paying the bill. As a server you learn to deal with many different customers, how to go about different situations people have, you figure out how to sell to people you learn how to make the different food and drinks sound appealing. The most difficult part about the job is just staying stress free and making sure you don't let the little things slow you down. Having managers who don't act as managers and act unprofessional with servers and guests The thing I like most about the job is seeing the customers satisfied at the end of the movie.
It is what you make it, and you can make it work for you
RUNNER/TACTICAL TRAINER (Current Employee) – Marietta, GA – October 3, 2018
Personally, it's a good part-time or first time job, mostly for high school or college students. The work you get is dependent upon your availability, so if you have open availability and want to work, it's a good fit. The hours can be long, depending on how busy it gets, so expect to be working a full shift every day (6-8 hours), if not longer. The system is pretty balanced but it can get hectic at times. They do have a system of advancement, but it can take time and may be overlooked.
Customer Service (Current Employee) – Arlington, TX – October 2, 2018
I liked working for the company. It is just sometimes there were things that i didn't like such as nothing was really happening to the people who weren't showing up for there shifts or when people were late they usually just send them home. But sometime on really fast paced days people not showing up would cause the ones who actually showed up to work longer and a lot harder.
The environment is not very geared for advancement. When I moved from running to serving I thought that it was a promotion, but it was more of a pay cut. The tips were not worth the 10 hour shifts and kitchen back ups. The serving aspect was more stressful than it should be. The runners are on average more high schoolers.. So young and not very productive.
Runner (Former Employee) – Houston, TX – September 20, 2018
I spent a lot of time carrying large trays of food, drinks, and alcoholic beverages throughout the front of the house. It was a simple, but grueling job and the management was fair but stern. The hardest part of the job was running in peak hours when you were already tired, and the most enjoyable part was seeing free movies.
server (Former Employee) – Pearland, TX – August 28, 2018
Typically an employee is expected to work on a team to serve food to 1-6 theaters. You are expected to run food and take orders. The idea is great, but poor management made it difficult to work there. There were 6 managers at my particular location and they all disagreed on how the customers were to be served and they all had punishments for not serving the customers the way they wanted.
Runner (Former Employee) – Tyler, TX – October 4, 2018
This was the worst place I have ever worked. Typically 10 hour shifts without breaks or employee meals. It was very fast paced, which is okay but there were no breaks and you had to buy food. The place is very dirty. And the majority of employees are high school students. Lots of drama in the work place. Just not a healthy environment.
Server/Waiter (Former Employee) – Indianapolis, IN – September 15, 2018
Working at Studio is fun honestly, seeing customers walk out with no complaints makes days 100x's better.The only thing I'd change is management they don't move fast enough, don't give breaks, and complain about small mistake and don't pay attention to big ones.
Free movies, Premier nights, Half off food, and Great tips!
SERVER (Former Employee) – Tampa, FL – October 3, 2018
Studio movie grill was a fun place to work, I made it a great time for coworkers but also for guests. some people lacked in keeping up with average tasks. way to many people working or not long enough. Head management needs a change, the CEO has no idea what goes on. FUN
discounts, movies, people
no advancement for best servers, inconsistent hours
I learned how to work under pressure with customers using my skills to serve and take form of money for tickets. Their was really no hard part about job, but making sure your customers stayed satisfied. The most enjoyable thing was making customers happy and keep coming back.
Great coworkers, it's like a big family but management doesn't have their stuff together
Box office associate (Former Employee) – Rocklin, CA – August 13, 2018
Management is easy to get along with but is usually not on the same page. Pretty hard to get promoted, unless you're a really hard worker and even then they'll tell you that they want to promote you but expect to wait around like a month-3 for that to actually happen.
Free movies, 50% off food, cool coworkers and managers
Cashier (Current Employee) – Plano, TX – August 8, 2018
working in the Studio Movie Grill Plano box office pasition is a relaxing and welcoming place to work. The co-works are fun to get alone with same is said about the managers who run the day to day operation. you get to help customer solve problems to retrieve their movie tickets, change sitting, let them know about daily specials, as well as direct them to there theaters where there movies are playing.
free movies, free drinks, half of on all food, and a rich dynamice atmosphere
I love working here ,it’s makes me feel amazing . The staff there are amazing there very kind and treat others with so much respect
Runner (Current Employee) – Houston, TX – August 26, 2018
Jobs amazing I don’t regret a thing working here . I can say I’m actually surprised because however before I got the job people were saying it’s a horrible experience and your not going to like it , it’s been this job I’ve had so far .
Team Member (Current Employee) – Redlands, CA – July 25, 2018
The shifts are no longer than 6-7 hours and depending on when you make yourself available the days you work go by fast. The workplace is almost family like as in once you get to know the co-workers, you're siblings in a sense. The toughest part is the management (exempting the one who schedules shifts) for you make poor decisions left and right and do not plan accordingly and react to bad situations very timely.