Studio Movie Grill Employee Reviews

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5.0
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Good place to work at and expect to work hard.
Runner (Current Employee) –  Marietta, GADecember 7, 2018
Studio Movie Grill is a good company to work for, but expect a lot of expectations your way. The management team is in fine form and expect a lot from their employees. They do provide you with free movies and a discount of 50% off of food. You can easily make good alliances with your coworkers and easily get along with each other. It can get a bit hectic on weekends since that is the busiest time for Studio Movie Grill.
Pros
Free movies
Cons
Short breaks
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2.0
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Fun at times
Server/Server Trainer (Former Employee) –  The Colony, TXDecember 5, 2018
It was fun to work at this location. Purely for the fact that your coworkers are golden. The management needed a little work but I'm pretty sure that had to do with them being just as burned out as the servers and the rest of the staff. Guest can be both pleasant and stressful not understanding how everyone helps everyone and how paying works. The staff can be a blessing and a curse. Sharing tips was both great and terrible as everyone made the same amount. But that also meant that people could slack off and still make as much as everyone else
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3.0
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A day at smg
SERVER (Current Employee) –  Arlington, TXDecember 8, 2018
A typical day for a server includes setting up the side stations with the proper materials for a shift, such as dinner napkins, a pre-bus cart, silverware, etc. Also, servers must roll silverware sometime during every shift and make sure the side stations are clean before they are clocked out. I learned how to work in face-paced environments and how to collaborate well with others. The hardest part of the job is providing the best service for the neediest people, and they end up not tipping. The most enjoyable part of the job is working with other people and enhancing communication skills in the workplace.
Pros
Free movies and discounted food
Cons
Long hours, underpaid in tips at times
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2.0
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Meh
Server (Former Employee) –  Arlington, TXOctober 29, 2018
A stressful short term job. Not good pay.
Most of the staff is highschoolers or just recently out of highschool other than the bartenders so the workplace culture is super childish. Lack of professionalism across managers except Gm.
With the tip pool spread across teams, average tipout is like 40$ a night even if you have a packed theater. Its a lot of work and running around for maybe gas money.
Also no overtime pay because it's the entertainment industry so when they're busy and want people to come in its almost not really worth it.

Management occasionally did raffles to encourage employees but often failed to reward them so there's no real incentive to do an excellent job because A) tip pooling and B) managers barely care.
Pros
free movie tickets
Cons
everything else
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3.0
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Studio movie grill
SMG Server (Current Employee) –  Upper Darby, PAOctober 9, 2018
On busy day you and about 3 team embers are catering to about 3 or maybe 4 theaters. Take orders getting food and drinks out be sure that all guess are getting and paying the bill.
As a server you learn to deal with many different customers, how to go about different situations people have, you figure out how to sell to people you learn how to make the different food and drinks sound appealing.
The most difficult part about the job is just staying stress free and making sure you don't let the little things slow you down. Having managers who don't act as managers and act unprofessional with servers and guests
The thing I like most about the job is seeing the customers satisfied at the end of the movie.
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3.0
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It is what you make it, and you can make it work for you
RUNNER/TACTICAL TRAINER (Current Employee) –  Marietta, GAOctober 3, 2018
Personally, it's a good part-time or first time job, mostly for high school or college students. The work you get is dependent upon your availability, so if you have open availability and want to work, it's a good fit. The hours can be long, depending on how busy it gets, so expect to be working a full shift every day (6-8 hours), if not longer. The system is pretty balanced but it can get hectic at times. They do have a system of advancement, but it can take time and may be overlooked.
Pros
50% food discount, free movies on off days
Cons
No regulated breaks, long hours
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5.0
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A great and fun place to work for.
SERVER (Former Employee) –  Houston, TXNovember 20, 2018
Mostly worked nights ranging from 3 p.m. until 12 a.m. or 2 a.m. depending. Before every shift there would be a team pep talk to get everyone fired up for the shift. Really enjoyed my time there.
Pros
50% off of food for shifts, 100% off food given as rewards, very team oriented, Low stress environment, Free movies for you and three guests during non-peak hours
Cons
Tips pooled across all servers during shift.
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3.0
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Fun and Productive at time
Customer Service (Current Employee) –  Arlington, TXOctober 2, 2018
I liked working for the company. It is just sometimes there were things that i didn't like such as nothing was really happening to the people who weren't showing up for there shifts or when people were late they usually just send them home. But sometime on really fast paced days people not showing up would cause the ones who actually showed up to work longer and a lot harder.
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2.0
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Okay for teenagers
SERVER/ BOX OFFICE (Former Employee) –  Lewisville, TXNovember 18, 2018
The environment is not very geared for advancement. When I moved from running to serving I thought that it was a promotion, but it was more of a pay cut. The tips were not worth the 10 hour shifts and kitchen back ups. The serving aspect was more stressful than it should be. The runners are on average more high schoolers.. So young and not very productive.
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4.0
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Fast paced competitive work place
Runner (Former Employee) –  Houston, TXSeptember 20, 2018
I spent a lot of time carrying large trays of food, drinks, and alcoholic beverages throughout the front of the house. It was a simple, but grueling job and the management was fair but stern. The hardest part of the job was running in peak hours when you were already tired, and the most enjoyable part was seeing free movies.
Pros
Cheap food, free movies
Cons
Short breaks, lots of walking/jogging
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2.0
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Great place to make money. Poor management.
server (Former Employee) –  Pearland, TXAugust 28, 2018
Typically an employee is expected to work on a team to serve food to 1-6 theaters. You are expected to run food and take orders. The idea is great, but poor management made it difficult to work there. There were 6 managers at my particular location and they all disagreed on how the customers were to be served and they all had punishments for not serving the customers the way they wanted.
Pros
great opportunity for tips
Cons
poor management
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3.0
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Just bad
Runner (Former Employee) –  Tyler, TXOctober 4, 2018
This was the worst place I have ever worked. Typically 10 hour shifts without breaks or employee meals. It was very fast paced, which is okay but there were no breaks and you had to buy food. The place is very dirty. And the majority of employees are high school students. Lots of drama in the work place. Just not a healthy environment.
Pros
Free movie tickets, 50% off
Cons
No breaks, no employee meals
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4.0
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Great working environment and fun place to work.
Server/Waiter (Former Employee) –  Indianapolis, INSeptember 15, 2018
Working at Studio is fun honestly, seeing customers walk out with no complaints makes days 100x's better.The only thing I'd change is management they don't move fast enough, don't give breaks, and complain about small mistake and don't pay attention to big ones.
Pros
Free movies, Premier nights, Half off food, and Great tips!
Cons
No breaks and you're always on your feet.
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3.0
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fun atmosphere, easy work, free movies.
SERVER (Former Employee) –  Tampa, FLOctober 3, 2018
Studio movie grill was a fun place to work, I made it a great time for coworkers but also for guests. some people lacked in keeping up with average tasks. way to many people working or not long enough. Head management needs a change, the CEO has no idea what goes on. FUN
Pros
discounts, movies, people
Cons
no advancement for best servers, inconsistent hours
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3.0
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fun place to work and very productive
SERVER/TICKET HOST (Former Employee) –  Dallas, TXSeptember 6, 2018
I learned how to work under pressure with customers using my skills to serve and take form of money for tickets. Their was really no hard part about job, but making sure your customers stayed satisfied. The most enjoyable thing was making customers happy and keep coming back.
Pros
Free lunch, Free movies for family and friends
Cons
No breaks, and not enough pay for job
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4.0
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Great coworkers, it's like a big family but management doesn't have their stuff together
Box office associate (Former Employee) –  Rocklin, CAAugust 13, 2018
Management is easy to get along with but is usually not on the same page. Pretty hard to get promoted, unless you're a really hard worker and even then they'll tell you that they want to promote you but expect to wait around like a month-3 for that to actually happen.
Pros
Free movies, 50% off food, cool coworkers and managers
Cons
Disorganized, too busy for their own good
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2.0
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Good for teenagers, that's it
Box Office Employee (Current Employee) –  Tyler, TXAugust 29, 2018
It doesn't change at all from day to day work, no matter what section you do and you'll probably never move up on the chain of command unless you get real cozy with management.
Pros
Open about tattoos and piercings, half priced food, free tickets mon-thurs
Cons
no breaks unless you were working 10+ hours, corporate can't stick with a good thing, mentally exhausting after awhile
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4.0
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fun place to work
Cashier (Current Employee) –  Plano, TXAugust 8, 2018
working in the Studio Movie Grill Plano box office pasition is a relaxing and welcoming place to work. The co-works are fun to get alone with same is said about the managers who run the day to day operation. you get to help customer solve problems to retrieve their movie tickets, change sitting, let them know about daily specials, as well as direct them to there theaters where there movies are playing.
Pros
free movies, free drinks, half of on all food, and a rich dynamice atmosphere
Cons
short hours, inconsestent sceduling
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3.0
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I love working here ,it’s makes me feel amazing . The staff there are amazing there very kind and treat others with so much respect
Runner (Current Employee) –  Houston, TXAugust 26, 2018
Jobs amazing I don’t regret a thing working here . I can say I’m actually surprised because however before I got the job people were saying it’s a horrible experience and your not going to like it , it’s been this job I’ve had so far .
Pros
Discount lunches
Cons
Poor management
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3.0
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Good first time job
Team Member (Current Employee) –  Redlands, CAJuly 25, 2018
The shifts are no longer than 6-7 hours and depending on when you make yourself available the days you work go by fast. The workplace is almost family like as in once you get to know the co-workers, you're siblings in a sense. The toughest part is the management (exempting the one who schedules shifts) for you make poor decisions left and right and do not plan accordingly and react to bad situations very timely.
Pros
Free movies (on selected days)
Cons
Current Management
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Overall rating

3.5
Based on 395 reviews
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