A typical day working in the Patient Access Department is we get a lot of patients to register every day, and the department stays busy. What I learned in the department is how to register patients, check for eligibility, collect copayments, and how to use Epic.
The workplace culture is we go by the hospital values. The hardest part of the job was how to complete a registrations. The most enjoyable part of the job is meeting new people every day, and helping them. Also, scanning documents in Epic and indexing them.