They closed smaller plants to save money. Now instead of having 5 smaller territories, there's one huge territory. (Greater Mid Hudson)
Many employees left because the area is simply to big. Being on-call meant you could easily be out for 4 hours on one call (3 hours driving round trip then the fix the issue). Since the employees left, GMH has had to borrow employees from other plants, creating a snowball effect that hurts every CSC in the entire region. Less employees means more out of gas calls in winter. More out of gas calls mean more customers leaving for a more reliable company.
You'll drive an hour before getting to your first stop. You have to start work at 530 AM in order to finish your route with any chance of doing anything after work.
You'll get routes with 150 miles, 25 stops with added out of gas and emergency calls and expected to do it in 10 hours.
Local management is decent. My manager is great. Really looks out for his workers. The management above him is useless. Simply corporate puppets that will throw anyone to the wolves to make themselves look good.
In conclusion... if you're looking for a decent place to gain driving experience and move on, I reccomend coming here. But I do not reccomend making a career with Suburban Propane because after about 2 years you will start to seriously hate your job.
If you're a bobtail driver, the hours are from 7 AM until you're done with your route. Don't make plans for after work, because you never know what time you're getting off. They give you a route and will start adding stops to you're route and expect you to finish your route.
At Suburban Propane, you live to work not work to live... at least that's what corporate thinks.
10 to 15 hours a day
They want you to live to work instead of work to live.
You get a $300 uniform allowance. That gets you shirts, pants, shorts, hats and jackets. You're expected to wear the uniform every day.
They don't issue their drivers high visibility clothing of any kind.
Step down. The management is making decisions that negatively impact the employees which, in turn, negatively impacts the customer.
Closing plants to save money, thus making the area too big to handle, drove employees away. Less employees mean more out of gas calls. More out of gas calls mean angry customers. Angry customers mean lost customers.
Worst lp company management in the industry.Corporate management only concerned with keeping stockholders $$$ coming in. Raises price of propane to "inflate" earnings to satisfy those stockholders with complete disregard for customer loyalty.CSC (Customer Service Center) management is pressured by Corporate Management to meet goals that can only be met by screwing to customer AND employees.Corporate and CSC mangers will deflate and inflate numbers to substantiate decisions on not giving out raises to employees,break promises and lie.
Not a friendly or productive atmosphere to work in.My CSC manager was a backstabber,lying,decietfull unorganized,disruptive talk behind your back person.
STAY AWAY FROM THIS COMPANY IF YOUR LOOKING FOR A JOB OR A GAS COMPANY!!!
It took 1 month to get hired and a few months for training
Bi-weekly, every 2 weeks.