Suddenlink Communications Employee Review

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Great Place to work
Broadband Tech 1 (Former Employee) –  Midland, TXJuly 18, 2013
Fun and friendly staff
Great pay and Benifits
Easy Job
Free Cable, Internet
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Other Suddenlink Communications Employee Reviews

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Suddenlink Communications
Account Service Representative (Former Employee) –  Tyler, TXJune 18, 2018
This is a job where you can go to work and make money, Co-workers are fun to be around and management is helpful. You can grow with this company and move up in training.
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Job Work/Life Balance
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Great Place To Work
Customer Service Representative (Former Employee) –  Lubbock, TXJune 15, 2018
There was a three week paid training period that was very thorough thanks to the tech support trainer. He is extremely passionate about his job and makes learning the nuances of tech support enjoyable. Schedules are set in stone, but it is easy to shift with someone in your department if needed. The healthcare benefits are great, includes dental and vision. FMLA available after a year. Only downfall to working here is rude customers. Some might verbally abuse you or immediately ask for a supervisor without the chance to help them. But most customers are pleasant and somewhat makes up for the bad customers.
Pros
Set schedules make planning easier
Cons
Rude customers can ruin the day
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Overall rating

3.6
Based on 736 reviews
5210
4237
3163
268
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Ratings by category

3.4Work/Life Balance
3.8Compensation/Benefits
3.2Job Security/Advancement
3.3Management
3.4Culture

Diversity score

67out of 100

The Diversity Score tracks how positively diverse employees rate their experience at Suddenlink Communications.

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