Suddenlink Communications Employee Review

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nothing
Tech Support Agent (Current Employee) –  lubbockApril 8, 2014
love my job but the hours are a little out of control. why do u need this it really dont matter anyways
Pros
great people
Cons
bad hours
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Great Place To Work
Customer Service Representative (Former Employee) –  Lubbock, TXJune 15, 2018
There was a three week paid training period that was very thorough thanks to the tech support trainer. He is extremely passionate about his job and makes learning the nuances of tech support enjoyable. Schedules are set in stone, but it is easy to shift with someone in your department if needed. The healthcare benefits are great, includes dental and vision. FMLA available after a year. Only downfall to working here is rude customers. Some might verbally abuse you or immediately ask for a supervisor without the chance to help them. But most customers are pleasant and somewhat makes up for the bad customers.
Pros
Set schedules make planning easier
Cons
Rude customers can ruin the day
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Wonderful place to work for
DIRECT SALES REP (Former Employee) –  Seminole, OKJune 15, 2018
almost everything about my experience here was great and I would have stayed with the company for a long while to come if not for some happenings going down in my personal life that prevented me from going on with the job, training is great and they really set you up to succeed
Pros
Great training, amazing management
Cons
never enough paper
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Overall rating

3.6
Based on 734 reviews
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4235
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Ratings by category

3.4Work/Life Balance
3.8Compensation/Benefits
3.2Job Security/Advancement
3.3Management
3.4Culture

Diversity score

67out of 100

The Diversity Score tracks how positively diverse employees rate their experience at Suddenlink Communications.

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