SugarCRM Employee Reviews

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1.0
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Knee jerk reactions are the order of the day.
Project Manager (Former Employee) –  Cupertino, CANovember 2, 2018
Culture is promised based, and ultimately is a girls club, run by boys, if that makes sense. The promise of going public as a company is dangled over the heads of employees, but behind the scenes, there are some really nefarious dealings taking place.

If you don't fit into the scheme, you will be isolated, and targeted by folks who smile in your face, but will quickly try to set you up for failure, in order to cover up their mistakes.

If you want to muddle along in a mediocre atmosphere, with zero promise, this is for you. If you want to play make believe, like this is a company on the precipice of greatness, then this is the place for you.

Otherwise, look elsewhere!
Pros
Free snacks.
Cons
Cool kids atmosphere.
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5.0
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Survey
Product Support Specialist at SugarCRM (Former Employee) –  Austin, TXAugust 23, 2018
Id rather not speak about this company as it is currently in a huge transition phase. Most of their remote employees have been released from their employment contract.
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2.0
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Decent pay/benefits, lots of turnover
Engineer (Former Employee) –  Cupertino, CAJuly 1, 2018
There are many great, hardworking, and friendly people working here. Only place I've worked where senior management brags about how many they fire. Arbitrary Deadlines, Unclear expectations, Some bad apples in positions of influence.
Pros
Lots of Free Snacks, Good Pay and Benefits
Cons
Poor Management, Lots of Turnover at the Top
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3.0
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SugarCRM was going through a lot of changes while I was there.
Inside Sales Rep (Former Employee) –  Cupertino, CAJanuary 21, 2018
Sales people were reporting to Marketing, we were supposed to provide demonstrations of the product, however, there was no training for the online demo program and often the program would crash.

Teaming with the Outside Sales Reps was a collaborative process and the reps were appreciative of the opportunities I provided them.
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2.0
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Company in turmoil and downward slide
DIRECTOR, PRODUCT MARKETING - APPS (Current Employee) –  Cupertino, CAOctober 25, 2016
Unclear company strategy, huge management and employee turnover, diminishing sales growth, slowing innovation with poor product roadmap, average employee recognition and growth prospects
Pros
Lot of sugary snacks
Cons
Weak culture and camaraderie
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5.0
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Productive and fun workplace
QA Lead (Current Employee) –  Cupertino, CASeptember 1, 2016
Amazing people to work with
Plenty of opportunities to grow
Challenging work
Best co-workers I have worked with
Hardest part was my commute
Learned CRM domain, team management
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4.0
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A good place to work
QA Tester (Former Employee) –  Cupertino, CAMay 18, 2016
I had awesome experience with SugarCRM, friendly environment to work. Management was so good. i learned a lot. i don't had hardest experience, I always enjoy there
Pros
Free Snacks
Cons
verything
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5.0
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fun
Mobile Applications Tester (Former Employee) –  Herndon, VAOctober 17, 2015
learned alot from working in the environment. had an awesome team. very helpful. alot of challenges but makes you a better tester.
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5.0
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Great
Mobile App Tester (Former Employee) –  Herndon, VAJuly 15, 2015
Loved working at CRM!! Everyone was very hard working. My team used to solve very data intensive applications and we used to have fun
Pros
great environment
Cons
long hours
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5.0
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Very enjoyable work place
QA Automation Engineer (Former Employee) –  CupertinoSeptember 16, 2014
- on site snack kitchen
- daily rotation food truck
- not cubicles
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4.0
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Productive and Fun
QA Engineer (Former Employee) –  Cupertino, CASeptember 15, 2014
I enjoyed working in SugarCRM it was fun working in a team as well as individual.
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5.0
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Proactive workplace, love greeting customers.
Lead Development Representative (Former Employee) –  Cupertino, CAMarch 10, 2014
Everyone was really nice and grateful. Close to home and felt needed. A typical day greeting customers and walk-ins setting up meetings, conference rooms, catering food.
Pros
Great people to work with
Cons
wanted to stay longer
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5.0
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Contracted
Lead Development Representative (Current Employee) –  Cupertino, CAJanuary 8, 2013
Working with different types of personalities. Set goals everyday to finish daily reports. Great company.
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3.0
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Evolving, energetic, focused organization
Channel Sales Manager (Former Employee) –  Boston to NYCAugust 27, 2012
Great product, great channel partners, did not expect to be reorged. However a Boston based rep in NYC was not feasible without incurring expenses. they opted after the territory was built to go with local representation
Pros
brand
Cons
more channel horsepower
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Overall rating

3.8
Based on 15 reviews
57
42
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11

Ratings by category

4.0Work/Life Balance
4.1Compensation/Benefits
3.4Job Security/Advancement
3.6Management
3.6Culture

Ratings from women

3.5InHerSight Score

3.6Personal Development

3.0Career Opportunities

3.8Family Support

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