Thank you for your feedback. While we’ve been intentional in our selection and retention of our company’s leaders, we thoroughly investigate all concerns. One thing we pride ourselves on is providing our employees with exceptional work-life balance, which would be why overtime is not the norm. Thank you again for your feedback and we wish you the best in your next endeavor!
Thank you for sharing your feedback and concerns. I am sorry to hear about your poor experience working at Summit. While everyone is entitled to their own opinion, I would be in error to agree with your generalizations. As a team, we place an incredibly strong emphasis on our core values and ensuring that we have the right people and they are in the right seats. Because of this, I have the utmost trust and confidence in our leadership team and managers and their ability to align their work with my vision.
I truly wish that everyone who has come and gone from this company would walk away with positive feelings and a great experience, however, I understand that is wishful thinking. My belief for both business and life is that if you’re not growing/improving, you’re going backwards. Growth, for companies and individuals (many times employees outgrow companies), often means change, and change can be difficult and painful! In either (company or individual) case, growth must happen regardless of the difficulty and sacrifice. No matter what, I place a strong value on the relationships I’ve built with present and past employees.
Again, thank you for sharing your thoughts. We take all criticism very seriously and discuss it thoroughly. I wish you the best and hope that your next endeavor is a better fit for you and what you’re looking for.
Thank you for sharing your honest feedback. We value strong communication and are always looking for opportunities to improve, so we appreciate you sharing your thoughts and are sorry you feel the way you do. As we’re finishing up the new system implementation, we’re working on thoroughly training all employees to use the system as a tool to assist in their daily work.
Additionally, we hope and truly believe our employees recognize that we’re growing as a company, which is exciting, but also means there may be changes that take place to support the growth. Thank you for your feedback and we wish you the best in your next endeavor.
Thank you for your positive review! We’re glad to hear you’ve been able to have a successful career here, as we place a high value on keeping Summit a great place to work and do business with! We wish you continued success with Summit.
We appreciate your honest feedback and are sorry to hear you feel this way. While we recognize that change to our culture is inevitable as we grow, we work hard to keep the strong, family-like vibe that we’ve strived to create.
Please know that any management changes have been put into place, with thought, to help us be the best business we can be. Luckily, we’ve also been able to hire highly qualified employees we can trust, which has allowed us to focus on further developing, rather than micromanaging them. When being considered for the 100 Best Companies to Work For, all full-time employees are eligible and encouraged to place their vote. Just as we appreciate honest feedback, we also appreciate our employees and do our best to show it! A few ways this can be seen is through our various company-supported functions, generous PTO & paid holidays, and flexible work hours.
Aside from the concerns you raised, we are happy to hear that you are pleased with the benefits we offer! Should you have further concerns, please don’t hesitate to reach out to our HR department, or you can reach me at 651-905-6000.
Michele Embacher, President
Thank you for taking the time to review our company. Summit Information Resources is genuinely sorry to hear there was a negative experience with some of the recent changes we’ve implemented. None of these decisions were made hastily and without careful consideration. Our Leadership Team is constantly striving to make Summit a great place to work. Sometimes, those steps involve making significant changes to the structure, processes and/or culture. We know we can’t please everyone, but a lot of time and energy is put into considering what is best for the business as a whole. These efforts are shown through our 5-year streak as a member of the 100 Best Companies to Work For in MN. Without specific scenarios, it is difficult to address exactly which changes are being seen as harmful; however, please know we are listening and appreciate the feedback.
Should there be any further issues you would like to address, we welcome the conversation. You can reach me at 651-905-6000.
Michele Embacher, President