The culture has changed dramatically since the new ops replacement. I would not recommend for anyone who seeks a friendly and non micro manage environment. You will work your 8 hours but OT is almost a never even if you ask just to earn a little more. Advancement is very very limited especially within the warehouse. PTO is something that is good and also the group of front office. Only downfall is the opm being super micro manage to everyone in the back.
Official response from Summit Information Resources
May 9, 2019
Thank you for your feedback. While we’ve been intentional in our selection and retention of our company’s leaders, we thoroughly investigate all concerns. One thing we pride ourselves on is providing our employees with exceptional work-life balance, which would be why overtime is not the norm. Thank you again for your feedback and we wish you the best in your next endeavor!
Other Summit Information Resources Employee Reviews
Job Work/Life Balance
NA (Current Employee) – Eagan, MN – May 17, 2019
Operations management is a complete joke. This is the most mismanaged and unorganized company I've ever worked for. You are nothing to them unless you work in sales. The turnover is so high they could install a revolving door. Bringing up issues to HR gets you nowhere. For over a year now everyone has known what the main problem is and nothing has been done about it. The employees are disgruntled for a reason. There's a lot more than a couple of them
I've worked for some awful people in the past, so when I came to Summit it was a huge relief to discover there are still good companies out there.
I refer to Summit as "the perfect mix" to friends and family. Management is involved, but not to the point of breathing down your neck. It's fast-paced enough to keep me motivated, yet I never feel overly stressed. Staff is goal-oriented and take their roles seriously, but they know how to keep the work environment fun.
When I sought out a new job a year ago, I wanted to find a company where I would enjoy my day-to-day and feel like I was working for (and with) genuinely good people. I've found that at Summit. I think it also says something that a lot of staff have been here 5-10+ years. I've only seen a couple people leave for personal reasons, or not being able to perform to their best ability.
Core values are important, so if you are someone who has a problem being a team player, versatile or driven, you probably won't do well here. Summit is growing a lot, so you do need some patience when it comes to new processes. Sometimes management gets tied up, but for the most part you can rely on any of your coworkers. You truly get out what you put in here.
Overall, I genuinely feel cared for as an employee. Management has been flexible with me and does what they can to help me grow and be happy here. If you want more of a close-knit family atmosphere, Summit is a great fit.
Flexibility, management trusts you to own your role, awesome coworkers, friendly sales competitions, occasional free lunch, early release on Summer Fridays, great location...
Some might say too much communication, some aspects of the industry are out of our control...