Relatively Fullfilling, but overworked consistently.
Assistant Store Manager (Former Employee) – Houston, TX – June 15, 2018
Overall, the environment is a great one to work in. Getting to familiarize yourself with various sports and activities is a great way to engage with associates and customers alike. Like any and all retail, there is stress and some level of anxiety- both from higher level management, and customers themselves. This is more than easily handled with interoffice coordination and communication. The most substantial obstacle to this company is the lack of support from the Home Office and District Management. Store Management is required to work minimum of 43 hours weekly (this is very much industry standard), however, more often than not, this number will average much higher in the mid-60's. There is hardly any logistical support from several key Home Office departments; with tasks, and product, being handed out to stores weeks, if not months, before any directive is close to being completed.
Good environment, engaging product, smooth Operating Systems.
Salaried management is frequently overworked at 60+ hours, with no mention of support from District Management.