Hours and pay negative/Positive treatment by manager
Stressful and hours not as flexible as I would have wished as well as pay not enough for locations cost of living. I learned front line agent work which I did not have experience in before so a plus for the future.
Work place culture: There are some wonderful supervisors at the company but a few others in positions of oversight that lacked some people - more ... skills. Agents should have been treated like adults but instead felt as if council was given to you as if you were a child.
Hardest part of the job: The hours and with treatment by some supervisors.
Most enjoyable. My manager really genuinely ... - less
ProsTreatment from my manager
ConsHours and some aspects of council by supervisors