If you were in charge, what would you do to make Sun Tan City a better place to work?
A good place to start would be checking the people who manage certain area of the call center. See how employees are treated and if that manager is not being professionals and is being fake and isn’t treating employees equally I would take away the privileges of that manager and have someone else better take over. There to many chiefs and not a lot of Indians in that place. I hated it there because I felt left out and was treated like gum on the bottom of there shoes. I would change so many things about this place. I would also change policy’s of memberships. So many clients called and chatted in upset cause they were cheated into buying something and they take cards and your account numbers. Some people gave there account numbers for memberships so they just couldn’t cancel it. People upset cause they couldn’t afford rent or there bills for that month. It’s pretty sad. It’s also pretty sad that with a company that big there staff isn’t trained well and there management sucks. They need to do more surprised walk ins or something so they can really see how these people are.
They do an initial interview and a second interview if they would like to move further in the interviewing process. It took about a week to hear back if I had a second interview.