A typical day at work: complete applications, research vehicle value and complete credit check for title loans, called past due accounts, complete field work *going to customers home or employment who are delinquent on account* Management wasn't trained properly, however co-workers were enjoyable. Small office setting was a major Plus. No paid time off / no overtime
Long lunches and breaks if you accumulate overtime
Assistant Manager (Former Employee) – Augusta, GA – September 26, 2017
The daily operations depended on the customers and the dealings with their money. Some days were great and some were not so great. I had a wonderful team that I worked with, so that helped on those not so great days.
Typically your normal everyday 9-5. Was mostly responsible for taking applications and having all needed information available for manager to be able to approve or deny for a loan. Also was responsible for keeping all files updated and in order. While working here, I learned how to make split decisions and also how to make decisions on just information alone. This was a really close space to work in but overall my coworkers and I got alone. The hardest part of the job was making sure that I did not make a decision to loan to someone who had no intentions on repaying.
Assistant Manager (Former Employee) – Rock Hill, SC – July 16, 2016
This company does not invest in their employees. I was hired as a manager in training by one supervisor for an agreed upon salary and was notified I would train for the next three months in several office to help train me for a future management position within the company. At the end of my ninety days of training within the company I was offered a permanent assistant managers position with a pay decress and was told if I did not accept it that there was no position available for me and they would accept my resigination at that point. I accepted the position due to at the time I needed my employment however I do and did not agree with the way they treat their employees.
My day started out at 10am, i would come in and get my files ready before the customers would roll in like clock work. I spent my day filing and sending out emails along with deal with the payments for the customers. I had three ten minute break which was nice and i worked ten hours each day. I loved that i could work closely with my bosses and help them as well as learn from them. The only cons in the position was no health Benefits.
Assistant Manager (Former Employee) – Panama City, FL – January 25, 2016
Constant contact with clients. Amazing teamwork from all coworkers. I constantly learned to things about my position. I enjoyed interacting with clients in person and on the phone. I enjoyed helping our clients get approved for loans to help them with whatever issue they were needing the loan for. The office staff was amazing and everyone got along and worked together.
Did not enjoy working for this company, l no respect for its empoyees. or their clients needs, hardest part of the job our clients were expected to make a choice between their home necessities or making their payments.
Branch Manager (Former Employee) – Racine, WI – February 28, 2015
I was poorly trained for my position as branch manager with this organization. I was also mislead as to what the company did and what my responsibilities as the branch manager of my own store. I had approximately 2-3 weeks of training prior to being placed in my own store and never received any future training. I was told that Sunbelt's main goal/function was to educate and assist people with financial troubles. Instead, in my opinion, it was a sub-prime predatory loan company specifically searching out people who would never be able to pay their loans back and then taking them to small claims court to obtain approval to garnish the wages of individuals already struggling to pay bills.