Everyone in the company is willing to help out when needed. It is very different from other labs I have worked at. Yes you are a remote employee, but it is easy to get someone on the phone to answer any questions you have. I would recommend them to others.
Go there gain experience. Not the worst place to work. Salary was pretty low I think now they have increased somewhat. Tons of work and overworked employees because they kept firing people for not meeting the quota even though they had a trash way of keeping track of people's numbers.