As a Concierge I had the freedom to expand possibilities
In my position at Sunriver Resort I had the freedom to make any guests vacation as memorable as possible. I created gift baskets and did grocery shopping for guest so they didn't have to. I set up engagements and management backed by choices 100%. The workplace culture was every employee was empowered to wow the guest, and I tried to do so with everyone. - more...
The most difficult part of my position was being attacked by unreasonable guest. I realize I did not know everything about everything, and let people treat me poorly so their experience was fulfilled.
The most enjoyable time was when I was ... - less
ProsFreedom to make fantastic vacation memories for guest and others
ConsDealing with unhappy people whether guests or not.