Sunrun Employee Reviews

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3.0
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Poor management from branch manager but you can learn a lot as an installer
Solar Lead Installer (Current Employee) –  Novato, CANovember 12, 2018
You learn a lot of good skills that can be applied in any other type of construction job or roofing job. Majority of time you will spend working on the roof. However, poor management from the branch manager
@ Novato. Too pushy and expects too much and sets unreasonable timelines for schedules. It can be stressful and sometimes you will have to put in 12 maybe up to 13 hours a day every now and then.
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4.0
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Good place to work and great mission
Sr. Safety Manager (Current Employee) –  San Luis Obispo, CAOctober 30, 2018
Sunrun is a great place to work if you are looking for a chance to make a meaningful impact in the clean energy revolution. The company evolves quickly to match the pace of the solar industry. There are advancement opportunities for highly motivated employees and managers.
Pros
Flexible work schedule, positive company culture
Cons
Company IT systems struggle to keep up with business changes
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3.0
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Like most call centers-take as many calls with very little time yet resolve issue
Bilingual Customer Care Representative (Current Employee) –  Denver, COOctober 26, 2018
Like most call center-take as many calls with very little time yet resolve issue within that time. If you can do that while remembering key things to mention while on two screens and multiple programs to use...you will do great. Otherwise, look for something else while there. High turn-over rate.
They have contests to encourage excelling in your stats.
Great benefits.
Pros
benefits include bus pass
Cons
don't take too long to do anything-phone time, end of call time, etc-very fast paced
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4.0
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Cool Company
Photovoltaic System Designer (Current Employee) –  Irvine, CAOctober 18, 2018
Ton of work so work/life balance takes a huge hit, fair compensation. Not the best workplace culture and does not really feel like you are part of a team sometimes.
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5.0
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Powerful and determined company
Solar Consultant / Installation Technician (Former Employee) –  San Luis Obispo, CAOctober 17, 2018
Great company, fast paced and competitive market, enabled me to be the best I could, trying to break into an impacted market is hard but it wasnt the companies fault.
Pros
Great support
Cons
Competitive market
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5.0
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A very productive work day.
Sales Representative (Current Employee) –  Somerset, NJOctober 16, 2018
A typical day at work would be talking to as many customers as possible and scheduling appointments for them to meet with consultants and install the solar power system. The management is good but also strict and demanding. the culture of the workplace is fast paced and you have to stay on your feet. The hardest part of the job is trying to not sound too robotic since your pitching the same opportunity to every customer.
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4.0
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Stuck to Your Desk
Inside Sales Consultant (Former Employee) –  Scottsdale, AZOctober 8, 2018
In the Scottsdale call center, workers are pretty much tied to their desks to maintain available times to take and make sales. Hours to meet sales goals exceed 40 hours/week. Ramp up is 4 months and I was put on notice after 3.5 and goals are not adjusted after taking PTO. Opportunity for advancement is available. However, advancement is typically rewarded to those with questionable ethics.
Pros
Sometimes free lunches
Cons
Working through lunch or on weekends to make sales goals
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5.0
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Productive and fun workplace
Manager, Finance Systems and Projects (Current Employee) –  San Francisco, CAOctober 3, 2018
Sunrun's mission, culture and people, opportunities for learning makes it real fun to work here. Leadership has the vision for the future and takes the company in the right direction
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5.0
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Productive work for a good cause and you meet some great people
Team Leader (Former Employee) –  Greer, SCOctober 2, 2018
Solar is the next advancement in alternative electrical rescources. The companies mission is to create a planet run by the sun and save people money in the process.
Pros
Room for advancement
Cons
30 minute lunches, work in harsh weather conditions
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4.0
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fast paced work environment
INSTALLATION TECHNICIAN (Former Employee) –  Greer, SCSeptember 30, 2018
hard work some long hours but fulfilling
you get to work at 630 and load the gear for the job that day and have to be out in 15 mins to be on the way to the job and when you start the job its basically when you finish the job your off
Pros
fun work environment
Cons
very intensive work
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2.0
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Management is purely to blame for review scores
Warehouse Specialist (Former Employee) –  Henderson, NV 89015September 28, 2018
Very busy atmosphere. Often to the point of absurd. Manager is a tool to the corporate culture. Get the numbers first, personnel care is a distant second. Might as well be a robot working on an assembly line. No emotions or welfare to be of concern to the management. This includes his immediate subordinate - the senior Construction Supervisor.
Pros
Good pay & benefits
Cons
Management, work/life balance is absurd, go somewhere else if you don't approve attitude - no empathy
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5.0
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Great place to work
Sr. Recruiter (Current Employee) –  Westminster, COSeptember 19, 2018
Although I was on a short term contract for Sunrun, I wish it were contract to hire but they had been transparent and up front on the duration from the start. The culture of Sunrun was so much better than previous jobs I have worked at in the past decade.
Pros
Remote opportunities for some positions
Cons
Cannot think of any
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5.0
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Productive and fun place to work
Onboarding Coordinator (Remote) (Current Employee) –  San Francisco, CASeptember 19, 2018
A typical day at work consists of the following:
 Initiate communication with hiring managers and schedule meetings as needed to discuss the on-boarding plans for their new hires.
 Prepare Offer Letters as directed by respective Recruiters.
 New Hire Tracking - track and monitor all applicants once they accept an offer for employment.
 Submit, track and review background checks for all candidates.
 Communicate with vendors on updates for background checks.
 Update and maintain New Hire spreadsheet throughout the day.
 Respond to candidate questions on offer letters and on-boarding documents.

GREAT PLACE TO WORK!!
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4.0
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productive
Retail Solar Advisor (Former Employee) –  Fresno, CASeptember 17, 2018
Typical day at work included setting up your booth and making sure you had all the right material needed for the day (pen, paper, ipad). I learned that because it was a commission based pay, that you have to follow every guideline possible to succeed.
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4.0
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Loved Working There
HR Coordinator (Former Employee) –  San Luis Obispo, CASeptember 13, 2018
The people in my department were absolutely amazing. It really felt like a family. I started out as entry level in my department, and with the guidance of my team, including the VP, I became a subject-matter expert and team lead. I would still be working there if I hadn't moved away.
Pros
Free meals, great culture, friendly employees, good pay
Cons
Communication between departments was sometimes not great.
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1.0
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This company lacks in hiring competent office manager
Insatall (Current Employee) –  DowneySeptember 8, 2018
Do not apply with sun run it's a waist of time and management has no idea what they are doing. It's a cut throat company with guys that have no experience
Pros
You get be outside
Cons
Management has to idea what they are doing
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2.0
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ok place to work if you like office politics
Foreman (Current Employee) –  Burbank, CASeptember 2, 2018
Ok place to work if you like office politics, they follow their mission statement on paper but not in the real world. The installation portion of the job is great and you can learn if your new to the profession. The management team is never happy, they push and push with one thing in mind and that's numbers and their bonuses. They had panel power pay, which was a bonus structure for the installers but that's gone too.The benefits are good if you have a family. You will last their long if the Branch manager likes you; favoritism and getting you to play against one another is their game.
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1.0
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Poor management, poor sales execution
Retail Sales Associate (Current Employee) –  Bloomfield, NJAugust 31, 2018
1. Your typical day at work consists of pitching to every customer that walks the the doors of either Costco, BJs, or Home Depot
2. I learned that entry level RSA job is easy to do. You set up appointments for consultants to run and attempt to turn into a sale. Unfortunately, this is also the downfall of the position as well. Weekly, monthly, quarterly, and yearly goals set for the RSA position are based around each specific teams consultants. Eg; if you set up multiple appointments but they are missed by the consultants it counts against you and you as an RSA are held responsible even though it is out of your control.
3. Management shows up once a week to micromanage you which causes stress depending on your manager.
4. The other employees are great they make the job worth coming to each day as well as some of the customers and retailers you are placed in each week.
5. The hardest part of the job is making sure the consultants go to your appointments, even though technically that’s not your job but if you don’t do it and stay on top of it you will find yourself in tough spot having to explain why your numbers are lacking.
6. The most enjoyable part of the job is just talking to customer as well as your coworkers.
Pros
Great pay, great coworkers, great benefits
Cons
Poor management, poor salesmen(consultants)
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2.0
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Challenging Work environment with minimal teamwork
Field Advisor (Former Employee) –  Portland, ORAugust 28, 2018
Sunrun is an aggressively growing company. They work hard to promote their product at the expense of their employees. During my time working there, it was very clear that employee training was a garbled and jumbled mess that no one in the company actually took seriously. Additionally, the field advisor position is highly dependent on outside circumstances like the number of homeowners available at any given time, the weather and the number of trees in any given space. I don't know about the rest of the country but here in Oregon we have many homes near lots of towering trees and as such block, the sunlight needed for solar panels. The lack of adaptability that I saw in this company was laughable. Do not work with them unless you are capable of walking vast distances over 9-hour periods.
Pros
Outdoor, Customer oriented, self managed
Cons
quotas, mismanagement, high volume demand
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3.0
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Friendly sales team
Field Sales Representative (Former Employee) –  San Diego, CAAugust 22, 2018
Manager and team was great. Very good work environment but working as a door to door sales associate can be brutal. People can be rude and prejudiced.
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Overall rating

3.5
Based on 249 reviews
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3.3Work/Life Balance
3.6Compensation/Benefits
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