Happiness rating is 61 out of 100
3.6 out of 5 stars.
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Work at SunTrust: Jobs and Careers

Work happiness

Scores based on about 665 responses to Indeed's survey on work happiness
Do people feel happy at work most of the time?
Do people feel they are achieving most of their goals at work?
Do people feel they often learn something at work?

About the company

  • CEO
    William H Rogers Jr
    approve of William H Rogers Jr's performance
  • Founded
  • Company size
    more than 10,000
  • Revenue
    $5B to $10B (USD)
  • Industry
    Financial Services
Learn more


Salary estimated from 3.2K employees, users, and past and present job advertisements on Indeed.


Employees at SunTrust have reported receiving these benefits. They will vary by role and location.

Health insurance
Retirement plan
Life insurance

Rating overview

Rating is calculated based on 4.5K reviews and is evolving.



Customer Service Specialist in Sterling, VA
on November 26, 2017
It's Banking job very customer oriented ,, with money and security customers need trust, and make them feel valued and appreciated ,,To be very accurate with transactions and quote the rates .
Branch Manager in Savannah, GA
on December 3, 2021
Micromanaged no support from upper management very challenging to be promoted Locations locally don’t support each other Customer service driven will not support teammates over a customer even if they are wrong
eServices Representative in Cookeville, TN
on December 1, 2021
SunTrust invested in all of their employees for advancement and success. Working with your team ensured you always had a safety net to fall back on for answers.
Purchase Review in Richmond, VA
on November 19, 2021
I enjoyed working there and learning about the mortgage industry. The managers seemed a bit condescending and more concerned with themselves and their bottom line.
Teller in Virginia Beach, VA
on November 19, 2021
Being a teller can be an easy job with the right training but I definitely did not receive all the training I needed to do the job properly. Only a week of training, learning how to do the most common/basic transactions. After being put on the floor with customers I realized there was so much I still did not know how to do. Fridays are the long days, 10 hours. You get one 30 min lunch over that 10 hour day. Not enough when you’re working with impatient and rude customers on pay days. Also, the bank managers can use more training on what it means to actually be a manager and should also know how to work all positions in case the one teller working is overwhelmed with customers. Would never work in a bank again after working with SunTrust. Also, the computer systems when I worked there were 20 years old.

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Questions and answers

People have asked 100 questions about working at SunTrust. See the answers, explore popular topics and discover unique insights from SunTrust employees.

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  • Hiring Process
  • Salaries
  • Benefits
  • Interviews
  • Job Opportunities
  • Working Hours
  • Promotion
  • Working Environment
  • Dress Code
  • Working Culture
  • Background Check
  • CEO
  • Drug Test
  • Part Time Jobs
  • Work from Home

Interview insights

Insights from 544 Indeed users who have interviewed with SunTrust within the last 5 years.

Favorable experience
Interview is average
Process takes about a week

Interview Questions

They made me role-play selling a product to a client

Shared on December 9, 2018

Strengths weakness

Shared on July 17, 2018

Banking experience, customer service skills, knowledge of money and finance, cash handling

Shared on June 11, 2018

SunTrust locations

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