Scrum Master (Former Employee) - Fairfax, VA - February 19, 2020
it was a good experience working with SUNTRUST, a good environment for career advancement and growth. i will totally recommend any friend or co worker who want to grow in this environment to take chanace
Assistant Vice President, Branch Manager (Current Employee) - Arlington, VA - February 9, 2020
Suntrust is going through merger with BB&T bank. They have not decided which branches will be closing and which one will remain open. It is a community bank that offers great client experience and it is a purpose driven company. I have enjoyed working for suntrust bank for over seven years.
SENIOR RELATIONSHIP BANKER (Former Employee) - Reston, VA - December 8, 2019
Acquisition and Maintenance of Checking and Savings accounts as well as Credit Cards.
Personal and Traditional Auto loans
NMLS Certified for Home Equity Loans and Lines of Credit
Maintain an operational sound branch by adhering to company policy
Promotional and Marketing Leader for four branches in area
Customer Service Champion for Greater Washington Region
It looks good on the out side, really bad on the inside. At least, that was my experience. My biggest negative was management forced us to work 6 days a week, open to close... yet slapped us (with a written notice) if we went over time. Work conditions was sub-par. The worst bank I've ever worked for in my life.
Personal Banker III (Current Employee) - Great Falls, VA - September 15, 2019
My area manager was amazing, my teammates were great to me, just my manager was not really know what he is doing, I believe he was on the wrong position. The company's culture is amazing, however, their hourly rate is extremely low. This is one of the companies I have ever worked for, if the salary was higher and the manager was other than my manager at the time, I would have not resigned, and worked there forever. At the end, I can assure anyone who receives an offer from SunTrust, that it's a great company and you will have a fabulous opportunity to grow within the organization, but, think about the salary before you sign.
Assistant Branch Manager (Former Employee) - Springfield, VA - July 8, 2019
This isnt the dream work place. There is no innovation and all systems are outdated. The lack of communication from management and high turnover keep employees unmotivated. If you do not meet a benchmark you get one warning and on to the net employee. I had to leave because management over me wanted me to let go of great talent.
SENIOR LOAN PROCESSOR (Former Employee) - Gainesville, VA - February 22, 2019
I group of people were leaving the company and I stayed and cleaned up the mess they left behind. I was honest that the group may offer me a job in the future. For my efforts I was named in a law suit, personally named, because I choose to take another job that benefited my company. I will not work for SunTrust again.
When I was working at suntrust, it felt like i took a step back 20 years. All their technology and software was outdates, i do know they're currently working on improving things so i might be better now. All they care about as a bank, naturally is to bring more customers with money at the bank. Area managers were very pushy on us to open more accounts etc.
Personal Banker/Teller Coordinator/Teller (Former Employee) - Arlington, VA - February 11, 2019
this was a very busy branch, the customer was really nice and I had the opportunity to help them and recommend what best worked for them. Being part of management we had to be involved in all lines of business we trained the tellers to make sure they were referring the right products for the right customer to fit their needs.
Teller Coordinator (Current Employee) - Arlington, VA - February 7, 2019
Management overview can be too much at times, individual targets are no longer a requirement, more focus on team behaviors and client services. Goals are attainable if teams work together and incentives are paid based on team goals