Very productive and goal oriented
Teller III (Former Employee) – Memphis, TN – August 9, 2018
SunTrust is a great company to work for as long as you are ambitious and you believe in customer care/service. I've learned to assert myself more, be firm and fearless, be a team player, build better rapports with my boss/staff, have exceptional customer service, have daily goals, be strong in multi-tasking, be a quick problem-solver, manage your time efficiently, and by SunTrust's Motto...you must " Lightning The Way" for the clients as well as yourself. Not only did they want to best for their clients, but they wanted the best for their employees.
The workplace culture varies at different branches. Every branch carries the same goals, but different Managers have their own sets of rules.
The hardest part of the job was the stress of meeting goals that you could not reach daily which could occasionally lead to pressure.
The most enjoyable part of the job was truly helping my clients and being there for my teammates/staff. I love helping people that I care about. It brings me joy and satisfaction. Unfortunately, customer service has plummeted throughout the years, but while I am still able to work...I'm going to keep doing what I do best and that is to give great customer service.
Incentives, Healthcare, Programs
Aggressive goals, Market Location