I loved working at Suntrust Bank. Unfortunately, I was placed in a situation where I had to make a personal decision knowing that I would leave the job. Management makes the atmosphere easy to work with.
I was able to move into 3 different positions thru my career there which was nice but it is hard to work in a branch with such a small staff b/c when someone is out sick or on vacation it can be tough.
I worked in the Trust Department and was promoted to support the EVP and President in the Florida Corporate Office. I traveled to NewYork to introduce my Trust Officer to a customer that worked at a Fortune 500 company and received a CELA ( Customer Excellence and Leadership Award).
Its very political its all about who you know. I have seen several great employees leave due to the oversight of acomplishments. It was a great starting point to build knowlege but to advance you must find a new company
Greeted customer and handled their banking needs. Exchanged currency for customers traveling out of town. Processed money orders, and cashier checks. Sold services and items that would help customer. Balanced cash drawer daily and also balanced the
ATM (Automated Teller Machine) daily.
Worked the drive-though window frequently.
Enjoyed working with the customers, knew many by their name.
Hardest part was the low salary with extremely high responsibility.
Medical, dental, 401k
low salary for huge responsiblity especially balancing the ATM.
Like other Corporate entities, they are always restructuring, reorganizing therefore reducing jobs which is why I just lost mine. I have to wonder if management really understands just how busy we are and how much we contribute to the success of the department. I feel bad for my co-workers who were able to keep their jobs. I do not see how the restructuring is going to improve the client experience or lessen the stress and job tasks of my co-workers.
Going to work was a pleasure at SunTrust.. People were very friendly and knowledgeable. Management was interested in your success and pushed you to achieve at your highest level. As has been most jobs in my life this was a commission sales position and ensuring that we provided the best possible experience for the customer was job one in this sales organization.
Working at SunTrust bank has been one of the best decisions I made in my career. My activities for a day are driven by notifications from our ticketing systems, request from my manager or any work in progress. Developing a good sense of prioritization is one the most important thing I learned from SunTrust Bank. Maintaining a cordial relationship with each other at work is one of the values of our Environment.Working as part of a team is something i enjoy very much in my environment.