The work culture was bad. You had House Managers with little or no experience(or education) in charge of you and the clients, and they could not do the basics of their job. Very little food or cleaning supplies in the home, they could not lead by example, and they lacked common sense. When you tried to get anything done in the home, they treated you like a bad worker and retaliated against you(unsubstantiated write ups). It was crazy. When you complained to the office workers, they did little to nothing for your cause. Just a very unprofessional place to work at.
The clients, relaxed work environment