Questions and Answers about Sur La Table

Here's what people have asked and answered about working for and interviewing at Sur La Table.

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  • What is the work environment and culture like?
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20 questions

Sur La Table strives to be the inspirational destination for those who love cooking
and entertaining and to maintain a store environment that is well functioning and free from
unnecessary distractions and annoyances.

Employees are expected to look professional, clean and approachable to customers. All store
employees must wear clothing in solid colors including white, black, gray, charcoal, beige, tan,
navy and/or dark denim. Collared shirts (button-down or polo) or turtle-neck shirts must be
worn by all store employees, with the exception of the Resident Chef (RC), Assistant Resident
Chef (ARC), Culinary Lead (CL) and Chef Instructor (CI) who may wear a t-shirt in the
acceptable colors under their Sur La Table branded Chef Coat. All shirts must be free of images,
writing or logos (other than a small manufacturer’s logo) and be solid in color. Pants must be
practical, fit comfortably and be free of rips, tears, patches or other distressing. Athletic wear,
stretch-fabric, leggings, sweatpants, shorts, skirts or capris may not be worn. Shoes should
provide support, comfort and safety. All shoes must be closed-toed and have a closed,
flat heel. Shoe colors must be black or brown. Employees are expected to follow all reasonable
personal grooming standards, including regular bathing and use of deodorant. Perfume,
colognes or highly fragrant grooming products may not be worn. Name badges and aprons are provided.

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The Kitchen Assistant position is too demanding; especially for the hourly pay. You are on you feet for six hours at a time constantly washing and drying dishes. I thought the position was going to enable me to be an assistant to the chef, rather than being stuck in a cleaning area.

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Indeed. I applied on Indeed and got a call for the DM.

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As a sales associate they are poor. They will give you between 12 and 20 hours however require seven day a week availability and only give you very few hours. Ask for the moon they will and they will give you nothing. They will also pay you minimum wage wherever they can.

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The classes are about 2 to 2.5 hours. Compensation varies by market and role.

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The employee discount is active on the first day of employment through the last day of employment.

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Inform all employees of this option before official start date

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I would leave because of the corporate office culture and people in the DM position and above. There is a continued I gotcha culture at Sur La Table. Stephanie Winkler the head of operations is clueless on how to run a store let alone a company. There is no account for any tasks or test hours in payroll therefore leaving stores to fend for themselves and do tasks while helping customers. Sur La Table currently has a "win back the customer" campaign in their stores for employees to help them win back for a customer. What Sur la Table needs to do is win back their employees. The company is a financial trouble however received an infusion of $20 million cash in November of last year.

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You must be a full-time employee to receive benefits. I'm not sure why these sales associates are so upset by this. Maybe read your local labor laws before bashing a company because of your ignorance?

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Care for your employees, get them off their feet more, give them ownership in the store and in customer service philosophy, as opposed to demanding they perform.

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