Questions and Answers about Sutherland

Here's what people have asked and answered about working for and interviewing at Sutherland.

View all 129 questions about Sutherland

How did you get your first interview at Sutherland?

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I went to the unemployment office to look for work, and they said there was work at Sutherland, but that I had to attend a job fair. SO, THEY GAVE ME THE ADDRESS, AND THE DATE OF THE UPCOMING JOB FAIR.

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I applied on indeed and then received a call from a recruiter to come down for a face to face interview. I completed the personality test and typing test at home, and just needed to complete the final interview. I waited in a room full of other people for 3 hours, 3 HOURS, before meeting with someone. I watched as people next to me said “screw it” and left. That should’ve been my first clue that this place was terrible. Get out while you can.

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Someone from the recurring team call and emailed about the position I applied for. Requested a 15min conversation. Asked interview questions. For example, tell about a time u went far and beyond? After that, set up a meet n greet with interview a second time. 2nd meet was with a group. They explained the company and your position there. Last, sat with a manager for interview. After success interview, accept job then drug screening.

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Referral from a prior employer

Answered - Underwriter (Current Employee) - Houston, TX

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Thru JobConnect office

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Applied for a seasonal position in 2014 when they did not have assessments with the application and was hired less than a week, no interview, just straight to new hire paperwork and told when to start been their ever since.

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Applied for the position online, received an email within a few days regarding the interview, shortly after that I received a phone call from a lady asking me questions. Then I received an email referencing drug screening which I had to go to a facility to complete, within about a week or so after the screening I got the Welcome to Sutherland email. Weird thing was after the welcome to Sutherland email I received another email from Sterling regarding the fact that they were conducting a background check. During the second phone call I had, the lady stated that a few days to a week before training this month they would send out some equipment, which I found a little odd because I already have a fully functional computer that is hard-wired and pushing out almost 100 mbps download speeds with about 5 mpbs upload speeds.

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I was first interviewed in 2002, but I did not get hired. After applying a few times more for several years, I was interviewed again in 2008 and did get hired. You will have to be interviewed for each program you are considered for, so it is a must for you to remain sharp, polished, and your resume current.

Answered - Customer Service Rep/Support Technician (Former Employee) - Rochester, NY

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I participated in a job fair with on site interviews

Answered - Customer Service Representative (Former Employee) - Syracuse, NY

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I was taking someone there for an interview, and said to myself "why don't I apply" wow! I actually had gotten the job as the interviewing process was only two weeks for me. Same day interview, drug screen, salary, first day of training time frame given; an equal opportunity for all!

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