SKILLED RETAIL MANAGER (Current Employee) – San Jose, CA – December 7, 2018
Swarovski is changing gears and incorporating many new systems. People are adjusting but has been difficult at the busiest quarter of the year (4th). Once fully adjusted their retail units will function and perform more efficiently and effectively. Great place to work, great product, great management.
Retail Luxury Retail Store Manager with over 12 years of retail experience.
Store Manager/ Training Manager (Current Employee) – Camarillo, CA – October 22, 2018
A typical day at Swarovski is fun, engaging with amazing customer. We have so much fun with the new product. The team take their personal goal very serious and take accountability for their own result. Working at Swarovski give the team a work life balance and flexible schelling to fix their life style and time to spend with their family and friends.
Swarovski was a wonderful place to work. They were highly focused on training and developing their employees and recognizing excellence. The store and district management were encouraging and motivating. The worst thing about the job was the holiday season, but that is retail. Overall, would highly recommend!
Great at the beginning but gets really boring. Upper management has no idea what goes on in the stores but will visit unannounced and expect you to be perfect. Everyone has sales goals that are hard to make at times. If you dont make them consistently, they give you a hard time, but if you do, they don't give much recognition. No commission.
if you make sales goals as a store each month, you get a bonus
Key Holder/ Sales Consultant (Former Employee) – Torrance, CA – August 20, 2018
During my time working at Swarovski I went through 3 different managers. The original manager and ASM were some of the nicest people I had ever met. They truly made Swarovski an enjoyable place to work at first. My experience with the other managers, including the current manager, was not as enjoyable as I would have liked. They completely shifted the energy of the job and created a competitive, tension-filled workplace environment (even though commission was group-based). On the plus side, they do offer flexible hours which is great if you are a student or have a second job. Overall, it is a good place to work if you are looking for something temporary and if Management is good, however, don't test your luck if you are looking for advancement opportunities. They usually always go with an outside hire, regardless of your work ethic, product knowledge, sales, etc.
Seasonal Sales Associate (Former Employee) – Grand Prairie, TX – August 6, 2018
Swaroski did not pay off of commission, but rather had sales goals that were recommended you reach. There were no immediate consequences to not meeting your goals, they're mainly there for performance tracking purposes. That creates a more relaxed work environment with minimal competition among co-workers. All team members were expected to learn how to close the store and write a brief sales report at the end of the day.
Learned how to sell without the pressure of commission
Some merchandise is hard to sell, but still expected to be sold
A Fun and productive place to work if Management is ok
Sales Consultant/Key Holder (Former Employee) – Torrance, CA – August 6, 2018
It's a job that gave you an opportunities to meet a lot of people. Management is ok Hours and Pay not enough to live and pay your bills. If Swarovski will listen to their employees Opinion and Suggestions, employees will make everything in their power to make Swarovski a good place to work.
Discount is provided on day 1 hiring.
A 10 mins break is not enough due to standing a long period of time.
You couldn't have a hair tie showing, only can paint your nails a certain color.... cant wear ur own jewelry, cant wear certain clothes cuz it "takes away from the jewelry " i cant afford a new wardrobe for 12$an hour.
If you enjoy dusting and being told what to wear and how to wear it then this is the place for you! When I worked there the manager was awful and completely took advantage of the system. You couldn't really talk individuals into buying the product, they either wanted it or didn't, there really wasn't any talking into it. They took away the warranty which ultimately just made it costume jewelry. I loved the company when I first started and hated it by the time I left.
Got to dress nice, discounts on jewelry and wearing the jewelry
Too high of expectations for costume jewelry and very poorly ran.
I like working at Swarovski, however I would like a schedule that does not change every week. All in all good Company. I have a hard time with the standing on my shifts. Sometimes Management is a little lax in being consistent.
Assistant Manager (Former Employee) – Broomfield, CO – June 18, 2018
This company has some really good ideas and recognizes employees for hard work, but the hours are crazy and you are alone with your thoughts a lot. There isn't any room for advancement in retail stores.
Brand Ambassador (Former Employee) – New York, NY – June 4, 2018
Swarovski is an amazing place for high school seniors and college freshmen to begin their job experience at. It taught me so much about myself and others. The managers really try to get t know it's employees and build a relationship with them.
My time working at Swarovski was initially very enjoyable. I looked forward to the transition from food industry to boutique. I enjoyed working for this company initially when there were more people to share shifts with. We had a manager that was not able to create a schedule that worked for everyone. She seemed to not understand an individuals long term goals.
Although, being in such an environment, I learned a lot of responsibility and taking leadership with clients. I was able to build a relationship with several of the clients that were long lasting and allowed me to have a more casual conversation, understanding their needs.