What is it like to work at Sykes Enterprises, Incorporated?

3.3Work/Life Balance
3.0Job Security/Advancement
Has a possibility of a great place to work
Written by Call Center Agent (Former Employee) from Greenwood, SC on October 18, 2018
My experience was not very satisfactory. I have a higher standard for Customer Service than was exhibited by even the team leaders. Having a customer on interminable hold was not my idea of customer service and being allowed to do anything like that by those in management positions was beyond my comprehension
ProsClose to home. Regimented schedule
ConsPoor customer service
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