Sykes Enterprises, Incorporated Careers and Employment
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- CEOChuck Sykes
- Company sizemore than 10,000
- Revenue$1B to $5B (USD)
You’re seeing all 252 jobs at Sykes Enterprises, Incorporated because we can’t find any available jobs at Sykes Enterprises, Incorporated close to Ashburn, VA at the moment.
Salary estimated from 8.1K employees, users, and past and present job advertisements on Indeed.
Employees at Sykes Enterprises, Incorporated have reported receiving these benefits. They will vary by role and location.
Paid time off
Work from home
Customer Service Agent in Centreville, VA
on July 9, 2021
Seemed like a good company but when your computer (that they supply) goes nuts and IT can’t figure it out they just kinda leave you hanging.I could not get help with my computer even after 4 calls to IT and messaging my team lead. Lost out on a lot of hours/money that was greatly needed by my family. I followed all the steps and they would just send me in circles. Even reach out to my team lead and asked her what I should do and got not response. Seemed like a really good company up until my computer (that they supplied) went nuts.
AT FIRST in Training at SYKES/ CITEL they SAY we love humor and PUNS...NO they love their humor and puns not yours, your are unprofessional. They DO NOT respect nor honor religious views.IF YOU ARE CHRISTIAN DO NOT SIGN UP FOR CIGNA TRAINNINGMY Co-workers/ Co- student were mostly friendly but the trainers will not answer questions and they will ghost you. IF YOU AREN'T ONE OF THEM, THEY WILL MAKE UP EXCUSES TO COMPLAIN ABOUT YOU. They SAY were a family … LIE, they are a click...you're either in or outThere is BETTER COMPANIES out there. Their computer glitches are MANY
Associate in Morristown, TN
on October 14, 2021
Not a good place to work at. Mentally draining for so little. They promise paid time off, good luck with that. You’re lucky if you ever get any time off. I’m
Customer Service Representative in Wise, VA
on October 13, 2021
Time off is horrible. Job will often require you to work days youre off for loads of “upskill training” that requires a great deal of more on your workload but you dont get a pay raise for it. Team leads do not care care about any cs agents, will often leave you high and dry when on a call with an enraged customer, they will not help at all while leaving you to be the punching bag of a terrible company. Customers are usually horrible putting blame on agents for the companys mistakes. You dont have any freedom within the compant there are very strict rules, which customers will get mad at YOU for. Work/life balance is terrible for being a ‘wfh’ job they will not try to work with you with hours and they offer the worst scheduling usually being long hours throughout the whole day, ive had coworkers tell me that their children cry because of the terrible hours shes forced to work, even though shes expressed her concern and wants an earlier shift. Please just save yourself the trouble of working here, find a different job and love yourself <3
Customer Service Representative in Remote
on October 13, 2021
Overall, working for Sykes was neither great nor terrible. It was a job, and honestly they will hire just about anyone, so you are working with people from different walks of life. I met people with degrees transitioning between careers, and also met people that needed the job to get by. I enjoyed some supervisors, but trust and believe there is a lot of gossip. Over time, I have learned that it is most common in call centers for there to be drama, and I received my fair share with this company. They do try to do events and celebrations, so that is appreciated.
Customer Service Representative in Fayetteville, NC
on October 12, 2021
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What Was My Experience Or Did I Have Any & They Also Asked Mehh What Does The C Key Do
Shared on March 28, 2020
Do I have a home computer
Shared on March 18, 2020
Questions pertaining to any modules or training I completed.
Shared on January 22, 2019
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- articleWhat’s it like working at Sykes Enterprises, Incorporated?Published on May 24, 2021
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