Just role playing
Answered - Customer Service Representative (Former Employee) - Montgomery, AL
Their interview process is not like a conventional interview. I had a telephone interview.
Answered - AGENT (Current Employee) - Sumter, SC
Clear description of the job duties and requirement. It was a quick process.
Answered - Customer Service Representative (Current Employee) - Boise, ID
Interviewed and trained online and over the phone in a group chat room
Answered - Virtual Customer Care Professional (Former Employee) - Denver, CO (virtually at home)