Thanks for making time to share your positive experience. We are glad to hear about it, and appreciate you sharing it with others! –Deb Bragg, Chief HR Officer
Thank you for taking the time to share your feedback. I want to apologize for the negative experiences you cited, and assure you that you and other employees do matter – we take feedback like this very seriously. After seeing your post, our HR team immediately forwarded it to the regional director for your area and asked her to look into the concerns, especially the broken equipment. I agree that broken equipment can be unsafe and patient safety has been and always will be a top priority for us. We consistently review the state of our equipment and our standing policy is to repair or replace as quickly as possible. The satisfaction of our employees is critical to the success of our company, and while I did not address each of your concerns individually, I encourage you to contact me directly to discuss this further. You can find me in our Symbria employee email directory.
–Brad Miller, VP of Operations
Thank you for taking the time to write this response. I sincerely apologize for the negative experience you had. To improve communication, earlier this year we provided Symbria email accounts to all employees so we can better share company information. Please feel free to email our HR team at AskHR@Symbria.com for additional input or communication suggestions. While we certainly strive to maximize productivity, it should never translate into mandating documentation work after clocking out. We will reiterate this policy with all of our program managers to help ensure compliance. We also have begun to deliver leadership development courses to strengthen our manager’s skills and ultimately all employees’ work experiences. Please contact me if you would like to discuss these issues further or provide deeper insights. You can find me in our Symbria employee email directory.
–Deb Bragg, Chief HR Officer