Happiness rating is 66 out of 100
3.9 out of 5 stars.
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synchrony Careers and Employment

Work happiness

Scores based on about 431 responses to Indeed's survey on work happiness
Do people feel happy at work most of the time?
Do people feel their work environment is inclusive and respectful of everyone?
Do people feel they are appreciated as a person at work?

About the company

  • CEO
    Margaret M. Keane
    approve of Margaret M. Keane's performance
  • Founded
  • Company size
    more than 10,000
  • Revenue
    more than $10B (USD)
  • Industry
    Financial Services
  • Link
    synchrony website
Learn more


You’re seeing all 217 jobs at synchrony because we can’t find any available jobs at synchrony close to Ashburn, VA at the moment.

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91 jobs


Salary estimated from 5.4K employees, users, and past and present job advertisements on Indeed.


Employees at synchrony have reported receiving these benefits. They will vary by role and location.

Dental insurance
Health insurance
Retirement plan
Vision insurance
Pet insurance
401k matching
Tuition reimbursement
Relocation assistance

Rating overview

Rating is calculated based on 1K reviews and is evolving.



Customer Service Representative in Charlotte, NC
on May 25, 2022
Overall, a decent job with a supportive work environment but we could be paid more. Customer service can become redundant doing the same job every day and answering the same questions over and over. The company harps on you about your talk time on the phone but fails to realize that we are working with older clients so the calls are going to naturally be longer. The company is constantly adding more things for us to cover/offer with the customer on top of resolving whatever they called about in the first place, which agains makes your call time longer. It’s too much that we have to do/deal with to only get paid $20/hr.
Fraud Specialist in Charlotte, NC
on May 25, 2022
Great pay , wfh options. But i hate talking on the phone. That’s literally the only downside for me. If that’s your thing, go for it. Pay is weekly as well ( loveeeee that )
Bilingual Customer Service Representative in San Juan, PR
on May 19, 2022
The best company I have ever worked for. No longer with the company because the offices in my area closed. Looking forward to relocating to once again apply and continue being part of this great company family.
Customer Service Representative - Collections in Canton, OH
on May 19, 2022
At least once a quarter the employees in my department had the opportunity to be rewarded for reaching and/or exceeding certain goals. The goals were set by the department. On several occasions I have one tickets to play’s, gift certificates, a laptop and sometimes a gift that someone may consider small, a plaque stating that I was a star.
Claims Processor l - Pets Best in Remote
on May 17, 2022
Overall this is a great company. Management is the best part, they really take the time to get to know employees and do what they can to help. However there is absolutely no reason to have claims analyst teams working weekends... not even rotating weekends, every single weekend (you pick Saturday or Sunday) is required. Say goodbye to family get togethers or kids sports.

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Questions and answers

People have asked 152 questions about working at synchrony. See the answers, explore popular topics and discover unique insights from synchrony employees.

See questions about:

  • Interviews
  • Hiring Process
  • Background Check
  • Working Hours
  • Drug Test
  • Benefits
  • Salaries
  • Dress Code
  • Shifts
  • CEO
  • Job Opportunities
  • Office Locations
  • Working Environment
  • Hiring Age
  • Attire

Interview insights

Insights from 222 Indeed users who have interviewed with synchrony within the last 5 years.

Favorable experience
Interview is average
Process takes about a day or two

Interview Questions

STAR questions.. they’re big on that! Try to make sure your answer relate somehow to the job you’re applying for. Past experience questions, the issue you were confronted with and how you chose to deal with it, the desired outcome and the actual outcome. What have you done to prepare for this role? Where do you see yourself in 5 years? What about working for Synchrony are you most excited about? What do you know about Synchrony?

Shared on April 20, 2020

They asked about my skill sets and how I could achieve the group’s goals, which I did.

Shared on March 11, 2020

They asked about my skill sets and how I could achieve the group’s goals, which I did.

Shared on March 11, 2020

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