Questions and Answers about Synchrony Financial

Here's what people have asked and answered about working for and interviewing at Synchrony Financial.

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68 questions

I applied online. So ,there’s an online assessment you have to pass. After the assessment you pick a date and time to do a phone interview. The interview asks you basic interview questions about 6. If you pass the phone interview you are given a onsite interview. On the on-site interview you will be asked another series of questions involving customer service. About 7. So study your answers!! The manager also explains to you what the job description is and the pay and how training will be. The whole process took about 1 hour. After that they told me that HR will contact me from 7–10 business days.

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Synchrony Financial is unbelievable. I applied for a CSR, passed all their tests. A over the phone interview, then was told I could check their webiste, daily to see if there were any open interviews. It has been TWO months now and there is no time slots still to do a in person interview! If you are looking for a job ASAP this is NOT the place! Four hours to complete their paperwork and tests all for nothing! What kind of a company tells a person to check their website to schedule a interview anyways?! Unreal!!

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The company not only do a drug test (urine), you have to get fingerprinted as well.

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Hourly employees are paid weekly and salaried employees are paid bi-weekly.

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8. 5 days a week, 40 hours. Overtime open sometimes depending on service levels.

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Benefits on day one. Weekly pay. Monthly and Annual performance bonuses.

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Eights weeks in a class environment, two of them on the phones with real-time clients.

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Fast pace work environment, multiple switchboards to handle on a daily basis.

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About three weeks or just depending on when there is another training class.

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Didn't have a problem with it, although it is a credit card company and that in itself has bad stigma. I like to think that of all the major credit corporations, Synchrony at least still has its soul.

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