I applied online. So ,there’s an online assessment you have to pass. After the assessment you pick a date and time to do a phone interview. The interview asks you basic interview questions about 6. If you pass the phone interview you are given a onsite interview. On the on-site interview you will be asked another series of questions involving customer service. About 7. So study your answers!! The manager also explains to you what the job description is and the pay and how training will be. The whole process took about 1 hour. After that they told me that HR will contact me from 7–10 business days.
Interview process is short--but they cover your job details and training program.
Answered - Seasonal online contractor (Former Employee) - Atlanta, GA
Apply online, take the assessment, phone interview then onsite interview. When going onsite you are required to bring the application that is submitted plus 2 copies of your resume. Thorough background check and job verification will be completed prior to being hired.
Very poor, person had no knowledge of the company
Answered - Sales Associate (Former Employee) - New York, NY
Interview process was fair was ask to give examples elated to handling difficult peope and provide feedback
Answered - Customer Service (Current Employee) - Canton, OH
Not relevant to training demands
Answered - Inbound Fraud Representative (Former Employee) - Phoenix, AZ
The process was simple and they notify you quickly.
Answered - Credit Services Representative (Former Employee) - Charlotte, NC