They have a solid management team flexible hours good benefits. Phoenix synchrony has several diversity Networks. They take employee feedback seriously they really do work on employees concerns and suggestions to try and make it a better place to work if it will go
District Credit Sales Manager (Current Employee) - Denver, CO - December 5, 2019
I have never felt so at home than I do working for Synchrony. They strive to be better every single day and want input from their teams. I feel very fortunate to work for such a progressive and culturally sound company.
Emerging Technology Intern (Current Employee) - Champaign, IL - December 3, 2019
The manager gave us our tasks, and left it to us to decide how to fulfill them. Everybody working there was an intern, and open collaboration was encouraged. At least 30% of time was spent in conversation with other employees, boosting my general technical knowledge and problem solving approach and making my work net more efficient than if I had just stared at my own screen all day.
During my time at Synchrony financial, I was just an Intern but they included me in projects and helped me to become accustomed to the business side of Computer Science. I got a lot of hands on experience with their software and even got to help out with a few projects. It was a great opportunity for me
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Not a good place to work
Recovery Financial Analyst (Former Employee) - Alpharetta, GA - November 27, 2019
This company has communication issues. Managed poorly. Employees fighting for positions. They do not value the good people they have. They will allow employees with horrible characters treat other employees badly. This company has lost some really good employees due to poor management. They have recently laid off many employees for cheap laborer in India. Would not recommend this company. I dont see how I hung in there as long as I did before getting laid off.
Senior Representative of Account Services (Former Employee) - Merriam, KS - November 25, 2019
If you like call centers being graded on calls constantly and ppl calling you in the office for petty quotas it’s for you but it wasn’t all that bad had the best lunch at work and the ppl there were really cool !
training de 2 semanas, el cual debería de ser de un mes, demasiadas leyes y exigencias eso creaba mucho estrés, aunque era necesario cumplir con las leyes para proteger la compañía de demandas pero eso creaba mucho nerviosismo al hablar. Podias hacer 300 llamadas bien en un mes y colectar mucho dinero a la compañía pero si te equivocabas en una de las auditadas podias hasta tener 0 en la llamada y eso te podia causar no hacer los números ese mes y si te volvía a pasar al otro mes entonces te ponían en correction action y todo eso creaba nerviosismo al trabajar. no todo el mundo tiene el carácter para este trabajo. siempre está uno pendiente a los números, los goals, las llamadas auditadas, a no cometer errores. la mayoría de las normas y reglas las aprendes sólo con el pasar de los meses preguntando y ni se diga de conocer el sistema, tanto de las llamadas como el sistema para solicitar días libres o de vacaciones,eso lo aprendí preguntando o cometiendo errores, nadie se sienta con uno a explicarle nada porque cada cual tiene que estar pendiente a que no se le pase una llamada pq también le llaman la atención a uno si se le pasan llamadas. pagan mas o menos bien y tratan de entretener en actividades para los empleados pero sigue siendo un trabajo fuerte mentalmente. os managers tratan de ser lo mejor pero siempre los tienen en reuniones y exigiedoles que nos exijan a nosotros.
Only take this job if you really need it. Because of the abusive customers, you will feel broken and stuck. The managers are okay. And you can only get time off if hours are available, no matter how important the event ie: child’s graduation. Please don’t stay long or more than 12 months. I wouldn’t wish the company on anyone because the customers are just that rude and disrespectful.
SYF has one of the best work culture I have encountered in my years on the job field. They are very employee oriented and great employers. During my time there I was able to grow as a front line agent, and was exposed into creating great ventures with the company.
Synchrony is such an amazing company to work for the leader ship the Vance meant the medical the dental insurance is phenomenal they have a such a great team at Synchrony they hire within the training is great I just love Synchrony
Customer Service Representative (CSR) (Former Employee) - Merriam, KS - October 30, 2019
Poor management led to no career advancements. Management was very unhelpful in matters between employees and never gave advise as to how to succeed in your call volume or how to handle high volume call periods. Everything at this job is rated by the numbers and your numbers are sent around the office in a list so everyone knows who messes up and who is doing well. There are plenty of penalties for doing poorly, but little to few rewards for doing well.