Senior Teller (Current Employee) – Columbus, GA – July 13, 2018
I enjoy my job here. Everyone is friendly and it's a great place to work. I've only been here for a few months but I can tell that this company has many opportunities for people to advance and succeed in this career path.
Underwriter (Current Employee) – Birmingham, AL – June 25, 2018
Lies are a part of their corporate structure. I was promised education. I was promised the continuance of my NMLS license and they refused to update because the current position did not require an NMLS.
CUSTOMER SERVICE REP II (Current Employee) – Columbus, GA – June 24, 2018
The Customer Care Specialist II is draining. You answer calls from frustrated customer's all day. A lot of them are upset over common sense things that could have been prevented by the customer.
Pros: The pay here is great, the benefits are nice, and the managers are decent. You also have these big cubes that make you feel very important.
Cons: You're constantly badgered about little mistakes you make (Every one from my training class is on the way out the door), the customer's will berate you, and you're locked in to whatever schedule you get (NO EXCEPTIONS).
I am only working as a contract employee in this position so I cannot comment on the company benefits.
Accounting Clerk (Current Employee) – Birmingham, AL – June 18, 2018
Very nice people, but technology is way outdated. Multiple processes could easily be streamlined, and lower costs of payroll. They have a different program for every function, and it is not necessary or practical.
Information Security Analyst (Former Employee) – Columbus, GA – June 18, 2018
Synobus Bank & Synovus Mortgage are outstanding sister companies that always place the customer first, takes excellent care of thier employees and never fails to remember that business is, in fact, about people!
Retail Branch where you interact with customers all day.
Lead Relationship Banker (Current Employee) – Roswell, GA – June 7, 2018
In a typical day at a retail branch of Synovus we spend 90% of our time servicing customers and processing their requests. You will learn time management skills, many different computer programs, and you will definitely become a customer service expert. You will work hand in hand with your managers on a daily basis and they will help you advance your career down your chosen path. The culture at Synovus is to treat customers and fellow employees as family. The hardest part of the job is when you are unable to do something that a customer needs. The most enjoyable part of my job is the relationships you create.
Trust/IRA Specialist II (Former Employee) – Columbus, GA – May 25, 2018
I held many positions working my way to the area I set as my goal. With previous Company Culture it was warranted to encourage promotion within, but over the years the company's culture declined and employees weren't compensated fairly nor heard over new management.
inhouse promotion and job training
poor new management with little concern for tenure employees
Prior to the financial crisis was an excellent bank.
When I joined the company, Synovus was coming out from under a "memorandum of understanding", i.e., enforcement action from regulator. Management was in process of reorganization, i.e. removed line of business president , head of retail sales. Basically did not fill those positions. The expected results followed.
From a corporate perspective, a rising tide lifts all boats.
Branch Service Supervisor (Current Employee) – Phenix City, AL – March 27, 2018
This company is a great company to work for if you are great at meeting and exceeding goals and pushing products. There is no structure for advancement and a lot of favoritism is shown to employees tied to prominent people in the community.
Customers are the best thing about this place of employment
Unfairly compensated compared to similar positions in other financial institutions