Work wellbeing score is 70 out of 100
3.5 out of 5 stars.
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Synter Resource Group Employee Reviews

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Location
United States56 reviews

Ratings by category

3.8Work-Life Balance
3.4Pay & Benefits
3.1Job Security & Advancement
3.0Management
3.3Culture

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Great people to work with

Indeed Featured review

The most useful review selected by Indeed
I enjoyed my position with Synter. The company supports their new hires and makes sure they are trained fully before going on their own. They have team building exercises and everyone roots for the other person. All companies could take some notes..

Pros

Positive environment

Cons

Not a lot of flexibility with schedule
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fun chill place

it was a nice place nothing spectacular. ownership was cool and it felt like a cool hip place to be. I wasn't there long but it was an enjoyable place to be.

Pros

team lunches

Cons

boring
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Productive and great environment

Great company to work at ; they offer a whole lot of benefits and bonuses which makes you work a little harder to accomplish company goals.... all together a very well stablished company.

Pros

Schedules, Environment, Nicely paid, Great people to work with, Activities

Cons

None
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Always backing up the great values of the company! Making a great environment for work!

Been working for Synter for almost a month and i can say truly, that the company embraces the values of the company and creates a perfect working environment. I would like to grow in this company and become a very powerfull asset for the company.

Pros

Lunch from time to time, Always healthy snacks such as fruits and granola bars, Futbolin and tv in the break room, We can listen music while working, Coffee and tea.
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Managements are visible and approachable

Managements are visible and approachable. This company is like a big happy family. There are alot of social activities planned inside of work as well as outside.

Pros

Free fresh fruits EVERY single morning, relaxed work environment

Cons

There really isn't any
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Synter Resource Group insights

Based on 28 survey responses
What people like
  • Fair pay for job
  • Ability to meet personal goals
  • Time and location flexibility

The most enjoyable part of the job

I enjoy coming to work each day at Synter. The atmosphere is great and the opportunities to succeed are endless. Management wants to see you be successful.

Pros

Flexible arrival windows, Pto, Bonus opportunities

Cons

None!
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You Get What You Give

I have worked in many environment and 9 out of 10 times you are just a worker bee. But not for Synter. They really treat you like you are a human being. They understand that you have a family and an actual life outside of work. They are understanding to emergencies, especially during this Pandemic. They make you feel valued. The work itself is not difficult. If you are a person that has integrity, is motivated, and is a hard worker then this place is for you. This is a place that gives back to you exactly what you are willing to put in. They do reward you for your hard work and I truly see myself here for a long time.

Pros

Flexible start time and end time, built in overtime, team oriented

Cons

Nothing
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Decent place to work

They held my job when I was out for 6 weeks for emergency surgery. No one called to check on me once, not my manager and not HR. But it was held over my head that they held my job. We are just automatons and nothing more.

Pros

Good break times

Cons

Lack of care from management
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Official response from Synter Resource Group

October 13, 2021
We deeply apologize for missing the opportunity to make you feel supported by our Synter team.We take pride in working with our employees to ensure job security when unforeseen circumstances come up. We appreciate you sharing your experience and we will use your feedback as an opportunity to improve our employee relations. We’d love to investigate the specifics of this matter, in order to determine how our process can be improved, and we encourage you to contact us directly at 843.746.2200 ext. 1417. We will continue to strive to make our team members feel appreciated and important.

nice workplace

Worked there for 12 years. Great company. Very flexible, keeps you busy Work is very easy and managers are laid back. Able to work remotely due to Covid as well.
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Productive day to day

I have been here for almost 90 days now it’s a pretty good place to work! I love the schedule the environment is very mature and people are helpful not stressful

Pros

good schedule

Cons

Beneifits are expensive
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Share your experience to help others

It’s a good gig. If you show up every day on time and put in the effort to do your job every day you will have job security.

Work-life balanceWork-life balance at Synter Resource Group is great. Most positions here will never have to take work home with them and it’s refreshing to be allowed to enjoy your time off completely.
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Run

Seems like a great company at first, it is for the first few weeks or months. They have unrealistic goals for collecting on certain accounts. They will play you. Trust me, do not work for this company it will be best if you do not even apply here. Their turn over rate is insanely high as well. Favoritism at its finest there.

Pros

Free food, casual dress, paid holidays

Cons

Unrealistic goals, favoritism, they don’t care about employees if they don’t like you.
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Poor Management and Bad Culture

The management team top-down places little value in its employees, which is why they’ve struggled with turnover over the last 5 years. Unfortunately, they value favoritism over intelligence and if you don’t go to events outside of work you’re looked down upon for it.
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Official response from Synter Resource Group

June 2, 2020
We are sorry to hear you had a bad experience. With regards to turnover, we have hit or are very close at hitting our turnover goal each year. As a matter of fact, we are almost less than half what the industry average of BPO turnover is. If you would like to discuss any items, please feel free to give us a call at 843-414-8909.

Very easy job, easy to meet expectations and excel.

I worked here for a little over six months and it was one of the best places I've worked. The supervisors on my team were there whenever I needed them but didn't micromanage. As long as you get the expected amount of work done daily the job is smooth sailing. Also upper management is there everyday to assist and they're very friendly.

Pros

monthly team outings
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Official response from Synter Resource Group

June 2, 2020
We are so glad to hear this and excited to have you as part of the Synter team!! Please let us know if there is anything we can do to make your position more enjoyable. Thank you!

Things could be better

It’s an ok place to work, come in and keep head down. The HR manager is very aggressive so keep things at hi and bye. The culture is way off! I believe the energy of a company works from the top down and if the HR manager is aggressive and rude... what does that say about the company and how they make decisions. It’s a great place to work , but the wrong people are in the wrong position.
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Official response from Synter Resource Group

May 14, 2020
We think our culture is one of the highlights of the company. We take pride that our team is relaxed and has a great environment. Sorry to hear that you think differently. We encourage you to reach out to us at 843-414-8909 so we understand more of where you are coming from.

Superb environment

The work environment is very relaxed. The relationship between the employees and management is one of a kind. There are flexible schedules and games in the break room.
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Official response from Synter Resource Group

January 28, 2020
We are so happy that you enjoy our work environment and the relationships that we all share at Synter. As always, please let us know how we can improve on our culture. Thanks again!

Laid back place to work

This is hands down one of the best places to work. It really feels like a big family where leadership knows everyone by name and really strives to make sure that we all meet our goals and help us develop into higher positions. They have a flexible arrival time in morning, weekends off, and no late night shifts. They really try to make sure that we have a good home/life balance. Plus you cant beat a company that is closed for most National holidays....and have them paid.
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Official response from Synter Resource Group

November 11, 2019
Sounds awesome! Thanks so much for the terrific review. We are so glad that you hear and a part of the team!

Don't care about employees

do this job if you need work for now, but don't plan on doing it for more than six to 12 months. Be prepared to work for owners that do not care at all about their staff.

Pros

casual dress code

Cons

awful managers
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Official response from Synter Resource Group

November 12, 2019
We are sorry to hear about this. We encourage you to reach out to us at 843-414-8909 so we understand more of where you are coming from.

Collections Call Center

I was mislead into believing this was a logistics position. This is a collection Agency for past due freight invoices on behalf of actual logistics companies!! HUGE Difference! I have 0 experience In collections or call calling.
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Official response from Synter Resource Group

November 19, 2019
Sorry that you were misinformed. We give everyone the opportunity to sit along side with one of our Logistics Account Representatives to see what we do from day-to-day. This is before they are interviewed and offered a position.

Unrealistic daily Goals

The daily an monthly goals expectations is unrealistic and the pressure is all day long. The only good things are PTO and arrive window of 45 minutes.

Pros

45 min window arrived, Good PTO

Cons

Expensive Health insurance
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Official response from Synter Resource Group

November 19, 2019
Yes, we do have some amazing perks. Sorry to hear that you were unable to meet the goals and expectations set forth by our customers. We have a great team at Synter that can in fact meet their goals and expectations on a daily, as well as monthly basis.

Very self driven place to achieve your goals

Everyone is very hands on and also always willing to help anyone that needs the extra push to achieve their potential to promote within the company. Fun and has a family feel environment.

Pros

Numerous potential perks available

Cons

none
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Official response from Synter Resource Group

November 19, 2019
That is awesome! We are so happy to hear that our team members are always willing to assist when they can and that our culture is fun and exciting.

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Overall rating

Based on 56 reviews

Ratings by category

3.8 out of 5 stars for Work/Life Balance
3.4 out of 5 stars for Compensation/Benefits
3.1 out of 5 stars for Job Security/Advancement
3.0 out of 5 stars for Management
3.3 out of 5 stars for Culture

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