Case Manager (Former Employee) – Syracuse, NY – March 11, 2018
Management did not accurately describe position in interview. Was expected to go into dangerous situations where drugs and violence were common place. Culture is competitive, punitive and fear based in some departments.
Psychiatric Nurse Practitioner (Current Employee) – Syracuse, NY – September 4, 2017
Highly recommended place to work! Love it! Fantastic coworkers. Your success is supported. They have the best management ever found. Workplace culture highly responsive to those who work hard and treat patients well. Hardest part of job is not being able to do even more for patients. Most enjoyable: many area- working with patients, education promoted for all, success in patients and staff, and working for movers and shakers.
Accountant (Former Employee) – Syracuse, NY – December 1, 2016
Syracuse Behavioral Healthcare is an excellent company to be associated with. These were the most caring and enjoyable people to be working with. They are all very knowledgeable and all strive to do what is best to help clients through their recovery process. Being the Accountant, I was heavily involved in the day-to-day accounts payable and accounts receivable functions as I reviewed the work that my group did prior to it being posted to the accounting system. I reported directly to the CFO & to the Finance Director. My day included the review mentioned above, but also assisting other members of management if they had questions relating to their financial statements, bank reconciliations, general ledger account reconciliations, budgeting, and other various reports and reconciliations. The hardest part of my job was dealing with personnel issues, which then led to staffing issues. One of the best parts of my job was being there daily and knowing that even though my job didn't directly interact or impact the clients, it was necessary. I enjoy learning and growing with a job. This was the first time that I worked for a non-profit company. Becoming familiar with the budget process of this non-profit and the agencies that it is funded by was I learned a lot about the grants and how to vouch and balance the grants at the end of their term. I also enjoyed watching those around me as they were able to grasp onto concepts and improve their own level of knowledge.
Counselor II (Former Employee) – Syracuse, NY – April 26, 2016
Place does not value dedicatedhardworking staff. Understaffed, overloaded counselors with lack of support. Like a people factory - about 'billable hours' not the clients. Administration are all close friends or married to one another which makes it impossible to complain or push for change. Staff working outside their scope of practice with poor treatment outcomes. Overall dysfunctional system
Co worker support. Trainings for casac credits. Freedom to work independently
Poor management, unhealthy work environment, large caseloads, large case management responsibilities. No support staff. Unsafe environment. Poor pay
Top notch place to work where counselors are valued.
Mental Health Counselor II (Current Employee) – Syracuse, NY – April 3, 2016
A great place to work where counselors are making a difference in the lives of others.A clean working environment where you are provided with the tools you need to get the job done and are valued for your input. A very positive atmosphere.
Good benefits, wonderful working conditions. Flexible hours.
OASAS and OMH documentation and above average stress levels.
Receptionist/Billing Specialist (Former Employee) – Syracuse, NY – December 15, 2015
Working with people with drug, alcohol and mental health was a little challenging, but to see someone successfully complete the program and go out and get a job, reunite with family members and find suitable house was rewarding. But there were times that you would have someone relapse. It would sometime make you feel like you didn't do your best tor that client but you also had to look at the fact that sometimes they are just not ready.
Guest Services Specialist (Former Employee) – Syracuse, NY – September 9, 2015
I enjoyed working in this field with very interesting patients, however, the building itself was always understaffed and administration did not place any effort to get new hires in quickly to fill the void. Frequently overworked all of its employees, driving a lot of good valuable employees to get burned out quickly and quit. There was constantly poor communication among the employees and administration and a lot of favoritism and inconsistencies being played out that shouldn't have occurred.
Residential Counselor (Former Employee) – Rochester, NY – May 6, 2015
fast paste and on going. I learned how to do intakes over the phone. the management was very friendly. so were helpful and willing to teach others were just there for the check. I did not find any part of the job the be hard. The part I enjoyed most was the clients.
Substance Abuse Counselor (Former Employee) – Syracuse, NY – April 9, 2014
Managed a caseload of 6 out of 12 residents in a women’s halfway house. Assessed & screened individuals, completed treatment plans & progress reports, counseled, administered medications, completed documentation and maintained a continuity of services with family members, community supports & providers.
Billing Specialist (Former Employee) – Syracuse, NY – March 2, 2014
Fun place to work. Co-worker got along. Supervisor was easy to talk to. Most enjoyable time at the job was seeing a client who struggled coming in to the house come back and tell his success story. Hardest part was seeing someone who you thought was gonna be successful and they relapsed. I learned alot about substance abuse that I never knew.
Bilingual Inpatient Counselor (Former Employee) – Syracuse, NY – January 3, 2014
Being an inpatient substance abuse counselor does not come without its fair share of stress and anxiety on a regular basis. I will say that the staff makes the services, and not the other way around. People really cared for the clients that they worked with, and would totally meet them 1/2 way. A lot of "work" gets started in an inpatient program, if you are willing to do the work and you really want to be there. I learned not to mix work business with personal business; that's where problems can arise. The hardest part about working there was the lack of communication with management and the fact that there was never money in the budget to hire more staff to help out. That puts a lot of burden on the individual and on the counseling team. Also, paperwork and deadlines were a killer! The most enjoyable part? Seeing the potential in each client and watching them make the next best decision. That was the most amazing - getting to know people on a very personal level and seeing the start of change occurring.
Great people, a lot of freedom to work with an individual, learning experiences.
Paperwork, attitudes, lack of needed staffing, deadlines.