Great store manager; bad upper management
Sales Lead/Sales Associate (Former Employee) – Arkansas – October 8, 2018
Before getting into selling phones, the district manager at the time was promising $1000 commission checks and the like. Unless you're good at that sort of thing, you won't make more than a few hundred, and even then their commission structure is tiered in such a way that if you miss a single sales goal, they're taking nearly 8% of your commission if your store didn't do well in every objective. Unfortunately, as much as I loved my manager and co-workers, I couldn't keep going in a place that promised the moon and gave you a rock, so to say.
At one point or another, your store will be running a skeleton crew, whether it be from people suddenly leaving for school or being transferred to another store. If you don't have an assistant manager, normally the most tenured associate besides the manager becomes that role, with no pay increase (and thankfully no commission base increase.) Six day work weeks were the norm, on top of running open to closes. But that's just if you have a skeleton crew.
Some managers are really shady, and overall it was a backstabbing place to work. If you're good at sales, you'll flourish here.
Free lunches sometimes, discounts on plans and accessories
Hours, pay, commission