Happiness rating is 61 out of 100
3.8 out of 5 stars.
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Questions and Answers about T-Mobile

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663 questions about working at T-Mobile
The team
Answered October 15, 2019
The main reason was the obvious favoritism and discrimination toward new hires. The retail positions truly enjoy feeding new hires to the wolves and watching them fail. They truly expect you to know everything day one and th be the best sales person as soon as you enter training. They do NOT pay well, as they've recently cut commission. You are not treated like a human. You're treated like a number in a system. I spoke to my manager multiple times about multiple issues. Each and every time, I was laughed out of the office for not "bleeding magenta".
Answered March 15, 2017
What benefits does T-Mobile offer?
Asked February 25, 2016
Fresh clean smart
Answered February 25, 2016
Invasive. They asked about my life, my health, why I was overweight, if my being overweight would effect my job, my mental health, and what medications I was taking. I was not allowed to ask questions or offer feedback. I was given the position, trained, and thrown into the pit.
Answered June 11, 2016
Just pay more and hire better staff
Answered March 15, 2017
Awful pay and no benefits. They pay favorites more then regular employees.
Answered March 16, 2017
It started and ends with how you value the people you out in front of your customers. Everything you do as an organization has to be designed for the customer experience. Secondly I would invest heavily on fixing the signal and phone support. Even as an employee calling customer service was a horrible experience.
Answered January 11, 2018
Great and flexible
Answered June 15, 2016
Extremely dead and boring, with a sprinkle of ghetto on top.
Answered February 25, 2016
Just be yourself! There’s a lot to learn but it’s easy. Be sure you are someone who enjoys truly helping people and not someone who makes customers feel like they are just another number.
Answered January 11, 2018
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