Questions and Answers about T-Mobile

Here's what people have asked and answered about working for and interviewing at T-Mobile.

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99 questions

How do you get into a phone that has been fully rested and and don't know old account

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I relocated to an area where T-Mobile service isn't offered

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75% discount on phone service, 20% discount on accessories. Health, Dental, Vision, Stock Purchase Plan, 401k, life insurance, child care reimbursement, and adoption assistance reimbursement.

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Training is now 3 weeks, full time Mon-Fri. Paid st $13.00/hr

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No, totally merit based.

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No you have to purchase your own like I did, I had two phones but paid for both phones and the lines but you get discount on the lines not the phones. Only way you get a phone without paying is if a vendor like samsung or apple give you one which you have to eventually return every time they hand you a new device and return when you leave the company.

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It varies depending on the length of your shift. I worked 8 paid hours with a 1 hr lunch

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Once you apply, you'll receive an email asking you to complete a virtual interview. Depending on your responses, they will call you in for a formal interview. During the formal interview, you will be asked typical interview questions and call partner if it's a call center.

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T-Mobile training is 3 weeks long. It is split in between 2 weeks of Virtual training, and 1 week of on the sales floor training. This is a 3rd Party store (exclusive wireless)!

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Background check yes, drug screening no

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