Questions and Answers about T-Mobile Hiring Process
87 questions about Hiring Process at T-Mobile
What is the interview process like at T-Mobile?
I literally just submitted resume, got interviewed and then a call in like less than two weeks Asked June 11, 2016
Answered June 11, 2016
How long does it take to get hired from start to finish at T-Mobile? What are the steps along the way?
At the Springfield, Missouri Call Center, I applied on August 16, 2021. I received an email the next day if I would be ready for a phone interview on August 17 which I did. After my phone interview with the recruiter for Entry Level Customer Service expert position on August 18, later that day I did a Zoom interview with the manager. I was told from the recruiter that the hiring class start date would take place on August 31,2021. My background check took two days and there was no drug test. Pretty easy hiring process.Asked June 15, 2016
Answered June 15, 2016
How long is the tmobile training?
3 weeks, and the last day they tell you "everything you've learned is useless, they changed the entire system".Asked May 4, 2016
Answered May 4, 2016
Is training paid? how long it takes?
Yes it’s paid. And it 10weeksAsked April 26, 2017
Answered April 26, 2017
How is TMobile Commission pay scale? Once you start are you on a commission guarantee while in training?
Wise. Smart freshAsked January 23, 2017
Answered January 23, 2017
How much time spent in training customer service represents
It is now 10 weeksAsked January 9, 2017
Answered January 9, 2017
Just absorb the information that is provided to you during training. Use all of the resource that are available to you in the system to provide that wonderful customer service experience
Answered January 26, 2016
Is there an option to have night shift training for call centers because I am currently in school?
Yes, I worked late night shift during school myself. It actually paid higher, too. (Shift premium)Asked April 23, 2017
Answered April 23, 2017
Various training methods, on line, coaching, training classes, on the job etc
Answered August 9, 2017
What qualifications do you need to work at T-Mobile?
High school diploma, experience in customer service/ salesAsked December 29, 2020
Answered December 29, 2020
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