T-Mobile
Happiness rating is 60 out of 100
3.8 out of 5 stars.
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How much time spent in training customer service represents

17 answers

  • It is now 10 weeks

  • 2 week training in class and rest is on the floor when you're assigned to your store.

  • 2 weeks of work and virtual training.

  • 3 weeks - not enough content on how to use the program

  • 6 weeks and periodically to update

  • More than two weeks but after the first 5 days, you become a full sales rep with customer interaction.

  • 3 weeks in the back to focus on the company's views and how to deal with customers. every business wants to maximize on profits, but what better way to do it than to maximize its employees!

  • There is an extensive amount of training. Training is helpful but can be tedious.

  • The company does a 6 week training with pay and benefits included. The training is primarily focused on the system, and applying excellent customer services to the customers.
    T-mobile is a proud member of the JD Powell awards and have won several awards for Excellent Customer service

  • 3 weeks and once you're in the store you're on your own unless the manager likes you .

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