Questions and Answers about T-Mobile

Here's what people have asked and answered about working for and interviewing at T-Mobile.

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The best questions are directly relevant to T-Mobile.
  • What is the work environment and culture like?
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231 questions

Background check yes, drug screening no

Answered

You will see happy customers getting their devices in the store for themselves and families. That’s an instant gratification.

Depending on the store location, you see different demographics of people with different needs.

I work in a Chinese community and you see many families have plans with 5 plus lines moving over to t mobile with lower cost and other promotion.

That’s make a great sale.

Otherwise, you also see a long lineup from people who want the t mobile Tuesday gifts like water bottle or backpack. That’s fun to see people hungry for free gifts.

Answered

Dont know, could not tell you I was there jsut less that a year and it was suppose to be a year.

Answered

Yes you should have gotten an increase in pay because you are taking on such a responsible roll.

Answered

Just absorb the information that is provided to you during training. Use all of the resource that are available to you in the system to provide that wonderful customer service experience

Answered

Must go through the leave department based on what your doctor provided. The leave department will either approve or deny the day if they feel its too many days out.

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Everything depends on your leadership however as a store manager I put in the effort required and am rewarded with a decent work life balance. The culture is centered around earning money for each and every associate and manager in the company.

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