T-Mobile Employee Reviews

4.0
Overall rating
Based on 8,123 reviews
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4.0
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It was ok for a first job
Retail Sales Associate (Current Employee) –  Los Angeles, CAJuly 17, 2018
the pay is good if youre a part timer. The job is stressful and takes up most of your day. Depending on you um your sales quotas may be unrealistic at times.
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3.0
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Fun but stressful job
Mobile Expert/ Retail Associate (Current Employee) –  North Riverside, ILJuly 16, 2018
This job is fun. For an outgoing or competitive person, this would be an ideal job.The only thing with working at T- mobile is that you have to make sure you apply at a corporate store because the pay at a TPR location is below minimum
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4.0
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Place of opportunity And Growth
Senior Data Analyst (Former Employee) –  Bellevue, WAJuly 16, 2018
Great place to learn and grow fast in Big Data Analytics and research.
Place of opportunity to research and find the right data
Encouragement from the senior managers
Pros
Flexibility
Cons
Interaction with multiple skills and people involved
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5.0
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Great
Customer Sales Representative (Former Employee) –  El Paso, TXJuly 16, 2018
Part time and Full time positions available. Management is great, constant incentives for good performance, self motivated sales position and plenty of job advancement opportunity.
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4.0
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T- Mobile
IT Specialist (Current Employee) –  Frisco, TXJuly 16, 2018
T- Mobile has some great aspects to the company depending on what department you are in. IT does not have a work life balance culture, refuse to allow time off when requested unless you swap shifts. Training is an area of lack. Thera are great people who work here, retail and corporate receive ther greater advantages of T-Mobile perks in the work place
Pros
Corp bonuses
Cons
Training - depending on area of the business
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4.0
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T-Mobile
Retail Sales Assistant Manager (Former Employee) –  Louisville, KYJuly 15, 2018
A very diverse company that allows you to have one on one customer experience and sales ambition. This job pays weekly and commission monthly. Overall fun job and experience
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4.0
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Retentiion
Retention Specialist (Former Employee) –  Augusta, GAJuly 15, 2018
Great company to work for. They have excellent benefits. The company could work on giving my opportunities for advancement. Overall I enjoyed working for them and would go back.
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3.0
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review
Retail Store Manager (Current Employee) –  Yelm, WAJuly 15, 2018
worked open to close the majority of the time. not family oriented. micromanaging was the one skill they do right. no overtime unless you're on salary.
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5.0
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Great place to work
RETAIL SALES REPRESENTATIVE (Former Employee) –  Colorado Springs, CO, San Diego, CAJuly 15, 2018
T-Mobile is a wonderful company with great benefits and lots of advancement opportunities. If you are looking for a career and a great salary, I highly recommend T-Mobile.
Pros
Pay, benefits
Cons
Work schedule
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3.0
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T mobile
North Las Vegas- Mobile Expert (Former Employee) –  North Las Vegas, NVJuly 14, 2018
T mobile was a fun place to work in when you first start, but as time goes on you realize that if the company is having a rough time everyone does. They add more and more people to their stores when stores are not close to driving that much business.
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4.0
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Casual Work Environment
PROJECT & PROGRAM MANAGER, HR (Current Employee) –  Bellevue, WAJuly 13, 2018
Work hard, play hard culture.
With addition of new CEO, company growth and focus on profitability has really spurred innovation and creativity. Unfortunately, details get missed with respect to certain employee programs and benefits.
Several acquisitions have created morale issues and management is often silent.
Pros
Casual, innovative culture
Cons
Long hours, almost akin to a start up.
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4.0
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Fun place to work
Customer Service and Technical Support (Former Employee) –  Spring, TXJuly 12, 2018
A typical day at T-Mobile was relaxed and fun. It is also gratifying to help someone with a technical issue for their cell phone. The hardest part of the job were the upset customers but most of the time they were frustrated and a solution was possible. I knew nothing about a cell phone when I joined T-Mobile but learned a lot. Management was great and I had a great Supervisor.
Pros
more flexible schedule
Cons
The pay was low
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5.0
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Ok
Customer Service Representative/Sales (Former Employee) –  Fort Lauderdale, FLJuly 12, 2018
Great environment and employees. There’s always someone available to help but, they make sure your well trained.There was no career advancement for me.
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4.0
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Interesting workplace; Laid back and dynamic
Sales Associate(Sales Associate/Mobile Expert) (Current Employee) –  San Marcos, TXJuly 12, 2018
T-mobile has been one of the best companies I have had the honor of working for. Every day was a new quest to learn something new and it kept me on my toes. The staff; my coworkers and managers were all very flexible and lenient when it came to hiccups in my schedule. Overall 10/10!
Pros
Plenty down time
Cons
Sporadic angry customers
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5.0
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TMobile
Mobile expert (Current Employee) –  Bend, ORJuly 12, 2018
Great place to work. Hours are not family friendly. Benefits are worth staying. Coworkers are great. Not being able to take time off durning holiday is my biggest issue with having a family.
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5.0
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This is literally the best company
Associate Expert (Current Employee) –  North Charleston, SCJuly 12, 2018
The management is flawless, the atmosphere is so positive and encouraging. T-Mobile really takes care of there employees. I actually look forward to going to work and I have never felt that way about a company i have worked for. The benefits are stellar and cater everyone's unique situations. I could go on forever how much fun it is to work at T-Mobile
Pros
flexible scheduel, great benefits, really takes care of the employees, great positive atmosphere
Cons
I cant think of anything
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5.0
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Sales
CUSTOMER SERVICE REPRESENTATIVE (Former Employee) –  Miami, FLJuly 12, 2018
Come in organize our registers look at the daily goal of sales that must be completed that day. Prepare paper work for customers and learn about the new phone specs
Pros
Commission
Cons
none
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3.0
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Good place to start career
Business/Operations Analyst (Current Employee) –  Fort Washington, PAJuly 12, 2018
Company is a sales oriented industry, advancement in sales is good. Finance operations career advancement is very limited. Good place to start career.
Pros
Good benefits and flexibility
Cons
Pay and Advancement
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4.0
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good
Technical Support Specialist (Former Employee) –  Colorado Springs, CO 80923July 11, 2018
worked as a member of a team ranging in size. A variety of shifts to work on based on how well you scored on your evaluations. The management was very helpful.
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5.0
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Fair enough
Mobile Associate (Current Employee) –  DC, DCJuly 11, 2018
Great place for those whom love sales, Job and life balance es possible, the company has amazing beneficies and you can develoment your career .

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Women's ratings

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73%say women are treated fairly and equally to men

82%would recommend to other women

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