T-Mobile

T-Mobile Employee Review

T-Mobile FIELD MANAGER / WAR ROOM SPECIALIST Review - Project Coordinator

FIELD MANAGER / WAR ROOM SPECIALIST (Former Employee) - Minneapolis, KS - February 11, 2014

As a war room specialist I worked with as part of a two man team, which acted as the central repository for all information regarding the Minneapolis and Kansas City. This role served a key function in facilitating all of the markets daily scheduling/escalations/reporting and resolution center. The primary objective of the war room is to monitor and track the field engineer activities. This information was then transposed for ROI matrixes, quality analysis, and billing. The war room provided many secondary functions for each of the market, which included: deployment statistics, asset tracking, site access escalations, as well as material and resource deployment. The war room also functioned as liaison between the field engineer and remote support groups. This service reduced integration time by 20% thus increasing the overall possible daily integrations.

Pros

Made great money

Cons

away from home too much

Ratings by category

5.0

Work/Life Balance

4.0

Compensation/Benefits

4.0

Job Security/Advancement

5.0

Management

5.0

Culture

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Cons

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