T-Mobile
Happiness rating is 63 out of 100
3.8 out of 5 stars.
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T-Mobile

T-Mobile Employee Review

T-Mobile FIELD MANAGER / WAR ROOM SPECIALIST Review - Project Coordinator

As a war room specialist I worked with as part of a two man team, which acted as the central repository for all information regarding the Minneapolis and Kansas City. This role served a key function in facilitating all of the markets daily scheduling/escalations/reporting and resolution center. The primary objective of the war room is to monitor and track the field engineer activities. This information was then transposed for ROI matrixes, quality analysis, and billing. The war room provided many secondary functions for each of the market, which included: deployment statistics, asset tracking, site access escalations, as well as material and resource deployment. The war room also functioned as liaison between the field engineer and remote support groups. This service reduced integration time by 20% thus increasing the overall possible daily integrations.

Pros

Made great money

Cons

away from home too much

Ratings by category

5.0
Work/Life Balance
4.0
Compensation/Benefits
4.0
Job Security/Advancement
5.0
Management
5.0
Culture
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Pros

great service, decent benefits, education reimbursement and 401K matching as well as work life balance with a lot of PTO.

Cons

lacks diversity, good ol boy network, more about who you know versus quality and skill level
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Pros

Easy job great pay

Cons

Outside conditions can be tough heat and bugs
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Fun summer job room for advancement

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Cons

Working outside conditions
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Overall rating

3.8

Based on 24,895 reviews

Ratings by category

3.6
Work/Life Balance
3.7
Compensation/Benefits
3.3
Job Security/Advancement
3.4
Management
3.7
Culture

Ratings from women

3.6
InHerSight Score
3.5Personal Development
3.8Career Opportunities
3.5Family Support
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