I work from home on request from my team manager and support a global account customer. The vast majority of T-Systems North America employees have to work in an office. I feel I am fairly compensated for the amount of work I have to do on average, but do not like having to be on-call 1 out of every 4 weekends, which is on top of a normal work week. As a salaried employee, I am not compensated for overtime or weekend work, but because of my job responsibilities, I often have downtime during the week, which allows me to have a good amount of flexibility in my personal life. Most of my management is based outside of North America (we are a subsidiary of T-Systems headquartered in Germany) and the push us to bend over backwards for the customer so that we are giving them much more than they are paying for, which is frustrating when management then uses profit levels to justify workforce reductions and making the remaining employees do even more to make up for the lost workers. Raises have been relatively small and 2 to 3 years wait for each one.
Decent work-life balance; annual bonuses based on company performance
Infrequent and relatively small raises