Talkspace
Happiness rating is 42 out of 100
2.6 out of 5 stars.
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Talkspace Careers and Employment: Working at Talkspace

Work happiness

Scores based on about 91 responses to Indeed's survey on work happiness
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About the company

  • CEO
    Oren Frank
    47%
    approve of Oren Frank's performance
  • Founded
    2012
  • Company size
    51 to 200
  • Revenue
    $25M to $100M (USD)
  • Industry
    Information Technology
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Jobs

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Human Resources

3 jobs

Rating overview

Rating is calculated based on 99 reviews and is evolving.

3.6020182.8620191.9420202.242021

Reviews

Therapist/Counselor in Slidell, LA
on December 11, 2021
The platform is setup to reward those clients who may have personality disorders and a sense of entitlement and have difficulty with not getting instant gratification and sets the therapist to get easily burned out with poor compensation For the amount of time spent one each client
Network Clinician in Remote
on December 8, 2021
The pay seems "good" for our industry (which we all know we are still chronically underpaid), but not at the cost of how much you will be working and how stressed your nervous system will feel at all times. They do offer a generous time off package (again, comparatively), but with the amount that you'll be working, you'd need a week off a month to feel okay. Your caseload is expected to be higher than 60, and factor in session planning, meetings you have to go to, and notes/paperwork - you do the math. They will continue to load your caseload even when you tell them you physically and mentally can't do it, and it will lead you to feel resentment with every new client that you get, already impacting that therapeutic relationship. Co-workers are great, but upper management is all about the phony "we don't do this for the money" culture in order to help the higher ups keep cashing in at the expense of worn out and well meaning therapists. Don't do this to yourself, and don't do this to the field, you're better off working for a private practice group if you want more freedom and flexibility and money with way less stress.
Therapist in Grand Rapids, MI
on November 16, 2021
You are better off just doing private practice virtual sessions on you own. They take the majority of what the clients pay and pocket it. If you don't meet arbitrary engagement requirements yoi get paid next to nothing. However clients still pay the same amounts. Sometimes they can ask for a small discount if you don't meet the response times when they are engaged. However you get penalized for clients that choose not to engage and just pop on when they want to talk. They literally pay you by word count chats. And like 20 bucks for live sessions. When there are platform glitches that affect you ability to provide a live session that was schedule, they don't provide assistance or alternatives in real time. You have to fumble and figure out something on your own with a upset client and even then you might not get paid if the system charges the client for the glitcjed session and then you provide a free session to make up for it. They will say you weren't supposed to provide the free session even though the client would have been charge 2x if you had done otherwise... I wasted more money in the last year providing services on this platform than making anything.
Recruiter in New York, NY
on November 1, 2021
The culture at Talkspace is the most admirable aspect of the company. The care the company puts towards employees in the form of events and perks creates a positive and productive environment
Therapist in Chicago, IL
on July 8, 2021
Horrible pay! Very little support. Clients can rate you negatively if you are not a good match even after one meeting. The expectation to always reply in a timely matter is ridiculous, you are literally working for free and more than what you need to. I think the rating system is unfair.

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Questions and answers

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Interview insights

Insights from 11 Indeed users who have interviewed with Talkspace within the last 5 years.

Average experience
Interview is easy
Process takes about a month

Interview Questions

It was a lot of paperwork and hoops to jump through.

Shared on June 15, 2020

The initial training and interview process was pretty thorough- they asked about clinical experience and also had you do some role plays and hypotheticals.

Shared on October 12, 2019

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