Residents are wonderful, management not so much
hourly employee (Current Employee) – Reston VA – February 26, 2016
This is the kind of place where you can work your heart out, go above-and-beyond the call of duty, immediate supervisors sign your praises and upper level management never so much as says "good job", but make one mistake, and you get written up - unless you are buddies with the administrator, in which case you can get away with murder (note: administrator has since moved on, can't say what current administrator is like). Case in point: elevators failed, staff had to carry residents in wheelchairs up a flight of stairs from dementia day room... no thanks from Administrator, even though he asked for a list of names of employees who helped!
Every year or so the management company rolls out a new training program on dealing with dementia patients, make everyone take the training, but nobody does follow-up to ensure practices taught in class are actually used.
Only a half hour for lunch, which given the fact that you are only allowed to eat in a miserable little staff room which is on a different floor than the kitchen and the elevators are slow means you may get 15 minutes to actually eat.
Pay rate not competitive for region,.